What are the responsibilities and job description for the Loan Partner 1 position at The Mortgage Firm?
Our Loan Partners are responsible for providing administrative support to the loan officer and performing various loan servicing tasks as assigned. The Loan Partner 1 assists in gathering and verifying the accuracy of documents received at the initial loan application, assists in getting files pre-approved, and prepares loan files for submission to processing/underwriting.
This position requires an effective communication style that actively listens, seeks clarity, is confident, is in tune with nonverbal indicators, and is open to feedback. The LP1 has modern computer skills; Spreadsheets/Databases, Microsoft Word and Email, Social Media, and can adapt to technological developments. Loan Partners provides exceptional customer service to borrowers and realtor partners in a fast-paced, team environment.
The Loan Partner 1 offers a hands-on, personalized approach that nurtures the customer, creating and cementing long-term relationships. The Loan Partner collaborates and demonstrates flexibility to support the branch and meet the individual needs of our customers.