What are the responsibilities and job description for the Multifamily Maintenance Supervisor position at The Morgan Group?
Job Details
Description
Why The Morgan Group?
At The Morgan Group, we are more than our 70 multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.
Morgan Core Values
We are Self-Starters
- In it to win it
- We take initiative
- Be accountable
One Morgan
- We are team players
- We are inclusive
- No Drama
We Get it Done
- We are reliable
- We are effective
Raise the Bar
- We seek excellence
- We learn from our mistakes
- We strive to improve
- Hold ourselves to high standards
Keep on Truckin’
- Embrace challenges & be optimistic
- We are resilient
- Choose positivity
- We are level-headed
Reputation is Earned Daily
- Do the right thing
- We are honest and have high integrity
- We make good decisions
- Our future depends on it
We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:
- Advancement opportunities
- Training
- Low-cost Medical, Dental, Vision
- Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
- Health Savings Account
- Voluntary Life Insurance
- Long-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- 401K (Traditional & Roth) with Company Match
- Employee Assistance Program
- Paid Time Off plans including:
- Vacation
- Sick
- Floating Holiday
- Bereavement Leave
- Holiday Schedule
- Referral Bonus Program
- Annual Bonus Program
How does Morgan Group benefit you?
Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.
What You'll Do
Essential Job Functions:
- Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations, manuals along with the Team Member Handbook.
- Supervise a team of qualified and trained Team Members who perform their jobs safely and provide customer service.
- Monitor building systems, fire, electrical, security, elevators, etc. Report all unsafe areas to Community Manager.
- Constantly inspect the community and report hazards to the Community Manager.
- Conduct all work in compliance with OSHA and the MORGAN Operations manual.
- Maintain a workplace that adheres to safety standards. Train all Team Members on safety procedures.
- Maintain flammable and hazardous materials in a safe and secure area. Responsible for having SDS on all chemicals.
- Supervise all outside contractors and inspect work for quality and safety.
- Maintain all common areas.
- Maintain a preventive maintenance program for all building interiors and exteriors including pools, fitness equip. HVAC systems, lighting, etc.
- Respond to all service requests within 24 hours. Ensure that all service requests are completed correctly and in a timely manner.
- Ensure that all vacant units are market ready within 7 days.
- Maintain a proper inventory of tools and supplies to maintain property and consistent with property budget.
- Maintain a safe and secure area for property tools and supplies by keeping the area neat and organized on a daily basis.
- Comply with all training requirements set forth for this position.
- Perform all Essential Job Functions of Maintenance Job Descriptions as business dictates.
Non-Essential Job Functions:
Other tasks as assigned by your supervisor, not listed as essential job functions.
Physical Requirements:
- Will need to be on feet (66% to 100%).
- Will need to perform the following physical activities (66% to 100%). Example: Bend/stoop/squat/kneel - Perform routine maintenance/repair duties such picking up debris.
- Climb stairs - Routine duties require access to upper floor apartments and interior apartments with multiple levels. Will need to climb and work off a ladder.
- Push or pull - Move equipment, appliances, and open/close doors.
- Reach above shoulders - Perform routine maintenance repairs, paint, stock, and remove equipment.
- Grasp/grip/turning and finger dexterity - Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio.
- Lifting/carrying (supplies, replacement parts, ladders, etc.)
- Over 150 lbs. - Rare need (less than 1%)
- Between 75 - 150 lbs. - Occasional need (1% to 33%)
- Between 25 - 75 lbs. - Frequent need (33% to 66%)
- Between 1 - 25 lbs. - Constant need (66% to 100%)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.
Vision Requirements:
- Must be able to complete forms, review reports and enter data on the computer.
- Will need to observe areas needing attention/correction.
- Read cautionary labels, respond to written instructions from staff.
- There will be a frequent need to see things clearly beyond arm’s reach.
Hearing, Speaking and Written Requirements:
- Constant requirement to give information and receive instructions from residential management (33% to 66%).
- Ability to read, write and understand English.
Driving Requirements:
- There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%).
- Ability to be on-call and be on the property on short notice.
- Must have a valid driver’s license, insurance and car registration if driving for business purposes.
Working Environment:
- Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%).
- Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (33% to 100%)
- Occasional exposure to paint fumes, solvents adhesives, etc. (33% -100%). Example – apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
- Occasional need to work in awkward confining positions (1% to 33%).
Qualifications
Behaviors
Preferred
Leader: Inspires teammates to follow them
Team Player: Works well as a member of a group
Education
Required
High School or better.
Experience
Required
1 year:A minimum 1 year of supervisory experience is preferred.3 years: Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems, EPA certification, and Certified Pool Operator (CPO) are required with a minimum 3 years of experience in maintenance in the property management industry or similar industry.
Preferred
Basic experience with computers, Internet and email is required. In addition, proven experience in the following is required: 1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner. 2. Above average organizational and verbal skills. 3. Ability to accurately perform intermediate mathematical functions. 4. Strong customer service skills.Licenses & Certifications
Required
Certified Pool Operator
EPA Certification
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Pay: $27.00 - $29.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $27 - $29