What are the responsibilities and job description for the Rooftop Busser position at The Moore?
About The Moore:
The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.
The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept, Torno Subito. The second floor houses The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium. The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from ranging from private clubs, restaurants and hotels to live music and entertainment venues.
For more information, please visit www.mooremiami.com, follow us on Instagram @themooremiami or contact us at info@mooremiami.com
Position Overview
The busser at The Roof plays a crucial role in providing an organized, clean, and exceptional guest experience. The busser supports the runners, servers, bar and management team by efficiently cleaning and resetting tables, ensuring the availability of flatware and plates, and promptly addressing guest needs. Making sure the floor is clean and clear of any debris and spills. Also assisting in restocking necessary items, such as napkins, straws, glassware, and assistance in dishwashing if needed.
Main Responsibilities:
- Support Cocktail servers in delivering world-class service, maintaining attentiveness, awareness, and discretion at all times
- Execute water and beverage service, clearing and resetting, and other service touchpoints with grace and efficiency
- Possess in-depth knowledge of the food menu, ingredients, preparation methods, and potential allergens to answer guest questions confidently and accurately
- Maintain cleanliness and organization in service areas and stations throughout service and as sidework requires
- Communicate effectively with team members and remain in sync with the needs of each table
- Anticipate guests and Servers needs with sensitivity and professionalism
- Participate in daily lineups, training sessions, and menu briefings to stay informed and engaged
- Uphold and model our core values of respect, hospitality, creativity, and excellence
- Be a brand ambassador, embodying elegance, finesse and innovation
Qualifications:
- Minimum 1 year of experience in an upscale lounge environment
- Strong foundational knowledge of food, ingredients, allergens, and dining room protocols
- A strong work ethic, attention to detail, and a team-first mindset
- Polished and professional demeanor with excellent communication skills
- Ability to thrive in a fast-paced, high-touch environment
- Available nights, weekends, and holidays
- Must be legally eligible to work in the United States
- Ability to understand and follow both written and verbal instructions.
- Detail-oriented with the ability to multitask and thrive in demanding, fast-paced environments.
- Basic verbal communication skills
- At least 18 years old.
Physical Requirements:
- Capable of seizing, grasping, turning, and holding objects with hands.
- Able to work on your feet for a minimum of 8 hours.
- Must be able to move quickly between different areas of the restaurant and club, including walking up and down stairs.
- Able to move, pull, carry, or lift items weighing at least 40 pounds.
- Occasionally required to kneel, bend, crouch, and climb as needed.
Note: Please ensure that you are comfortable with the physical demands of this role before applying.
Benefits
- We offer a highly competitive salary and benefits package.
- Medical, Vision, Dental, Hospital Indemnity and Life Insurance.
- Vacation and Sick time pay as well as paid holidays.
- Discounted Parking
- Family Meal
Why work with us
This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.