Senior Change Management Specialist (Remote)

Job Title: Senior Change Management Specialist

Location: Fully Remote

About The Moore Group: The Moore Group, a recognized leader in strategic consulting, partners with Fortune 100 companies to provide expert support in communications, change management, project management and training. With over 29 years of experience, we help organizations achieve clarity, alignment, and engagement across their initiatives.

We are currently seeking a skilled Senior Change Management Specialist to support a leading Fortune 100 client. In this role, you will be instrumental in developing and executing communication strategies and developing resources for transformation initiatives. The ideal candidate is an experienced communicator who will bring a strong background in the pharmaceutical sector, excels in project-based environments and can collaborate effectively in a fast-paced, global organization.

Key Responsibilities

• Change Strategy: Develop strategic plans to manage colleagues through the transition to adopt new behaviors, processes and/or digital solutions.
• Client Management: Provide guidance and support to business partners to ensure strategic messaging and adoption of new processes and solutions.
• Communication Planning & Execution: Assist in the development and execution of communication plans for system deployments, program communications and change management initiatives.
• Stakeholder Engagement: Work closely with project teams, senior executives, and key stakeholders to ensure alignment across all communications and change management efforts.
• Content Creation & Management: Develop and manage communication deliverables (emails, posters, e-signs, infographics, videos, etc.), while ensuring all messaging aligns with the overarching key messages and audience needs.
• Audience Management: Prepare and maintain distribution lists, ensuring communications are customized and delivered to the right audiences.
• Resource Management: Maintain and update content on appropriate SharePoint and Teams sites, ensuring they serve as a resource hub for key project information, processes and tools.
• Survey and Feedback: Assist with the development and distribution of surveys to solicit feedback and measure engagement. Support action planning activities based on feedback acquired.
• Template & Toolkit Development: Build and maintain a library of communication templates, materials, and resources that support awareness and user adoption of applications.
  
  

Qualifications

• Transformation Services: Previous experience helping organizations manage through change, including organizational restructuring, solution adoption and/or large strategic initiatives.
• Seasoned Communicator: Extensive experience in communication strategy development and execution, with a demonstrated ability to work with people at all levels, including senior executives.
• Storyteller: Capable of taking complex or technical information and dispelling it into a presentation
• Strong Writing & Editing Skills: Excellent written and verbal communication skills with a focus on clarity, conciseness and accessibility.
• Global Pharmaceutical / Manufacturing Experience: Previous experience in pharmaceutical, manufacturing or technical industries is a plus, but not required.
• Project Management: Highly organized with ability to work autonomously and across multiple projects, delivering high quality materials on time.
• Technical Proficiency: Skilled in Microsoft Office 365, SharePoint, internal social collaboration platforms (e.g., Yammer) and Adobe Creative Suite (Photoshop, InDesign).
• Attention to Detail: Strong attention to detail, clarity of thought, and the ability to listen effectively and execute in a timely manner.
• Certifications: Prosci and Lean Six Sigma.
• Educational Background: A bachelor's degree in English, Communications, Journalism or a related field is required.
  
  

Required Start Time: Due to national and international operations, a start time of 8 a.m. EST is required.

Why Join Us?

• Collaborative Environment: Work closely with a dynamic and talented team on high-impact projects.
• Remote Flexibility: This position is fully remote, offering flexibility and work-life balance.
• Impactful Work: Play a key role in driving communication strategies and change management efforts that enhance user digital adoption and project success.
  
  

If you're a proactive communicator with a talent for delivering impactful messages and supporting organizational change, we look forward to hearing from you.