What are the responsibilities and job description for the Technical Writer (Sunnyvale, CA) position at The Mom Project?
- Please note that our customer is currently not considering applicants from the following locations: Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, and Tennessee.***
We are seeking a Technical Writer on a contract basis to support our Customer's business needs. This role is on-site in Sunnyvale, CA.
Responsibilities
- Organize material and complete documentation for planning processes according to set standards regarding order, clarity, conciseness, style, and terminology.
- Maintain records and files of work and revisions.
- Review published materials and recommend revisions or changes in scope, format, and content.
- Assist in publishing materials in Agile and Training portals for global users.
- Work with demand, supply planning, and production planning personnel, and become familiar with planning, production, and product fulfillment methods.
- Understand the demand and supply planning processes within the advanced planning tool - O9 to translate that into end-user documentation (including video tutorials).
- Develop or maintain online help documentation.
- Support AI search efforts within the organization.
- Experience with Atlassian Confluence for documentation or project collaboration
- Experience with O9, S4 HANA, Agile, or similar ERP and product lifecycle management systems
- Familiarity with Adobe Acrobat and SharePoint
- Proficiency in Microsoft Office Suite
- Strong organizational skills with the ability to maintain records and revision history
- Ability to work cross-functionally with planning and operations teams
- Strong attention to detail and ability to manage multiple documentation updates
Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.