Communications Manager (Hybrid - Redmond, WA)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Communications Manager on a contract basis to help support our customer’s business needs. This role is hybrid (4 days on-site and 1 day remote/week) in Redmond, WA.

Responsibilities

Documentation & Repository Management

• Create and oversee document repositories, ensuring the right tools are in place for the team
• Audit Google Drive to ensure accuracy and organization
• Develop and enforce naming conventions and hierarchical structures for folders and files
• Establish auditing and archival processes for outdated files
  
  

Knowledge Sharing & Wiki Management

• Create, design, and maintain G-Sites, webpages, or wikis to serve as knowledge hubs
• Identify key documentation and assign stakeholders for ongoing content management
  
  

Leadership & Event Support

• Coordinate symposiums and internal events, including logistics, scheduling, and documentation
• Provide presentation and speech support, including script writing, prepping speakers, and content research
  
  

Communications Strategy & Execution

• Develop and manage internal and external communication plans
• Provide crisis communication support as needed
• Manage recurring communications, such as newsletters, strategy updates, and research communications
• Improve executive review documents for clarity and consistency
  
  

Demo & Announcement Support

• Design, create, and deploy communications for demos with executives and senior leaders
• Standardize communications and templates for announcements, demos, and recurring updates
• Train researchers and team members to ensure consistent communication practices
  
  

Qualifications

• 5–7 years of professional experience in communications, documentation management, or a related field
• Strong writing and editing skills for diverse communication formats
• Proven experience managing organizational knowledge systems and repositories
• Excellent organizational and project management skills
• Strong partnership skills with leadership, serving as a trusted advisor and right-hand support
• Experience building and executing communication plans for divisions or leadership teams
• Ability to support large groups (50 people)
• Diverse communications experience, including ghostwriting, internal/external comms, and document repository management
• High adaptability and flexibility in fast-paced environments
  
  

Preferred

• Experience in the tech industry, particularly supporting information systems
• Ability to work effectively in diverse teams and contribute unique perspectives
• Creativity and enthusiasm for designing communication strategies
  
  

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

• Health Benefits: Medical, Dental, Vision, 401k, FSA.
• Accrued PTO: Up to 15 days per 12 months on assignment
  
  

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.