Operations Coordinator

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Department Summary:

The Office of Strategy Management (OSM) develops enterprise strategy and resource priorities to maximize MITRE’s public interest impact, leading the corporate strategy, operating plans, strategic initiatives, and the Voice of the Sponsor program. OSM drives operationalization, execution, and measurement—aligning portfolios with sponsor needs and enabling executive and Board decisions that translate strategy into prioritized, accountable initiatives with measurable outcomes.

Job Description:

We are seeking an Operations Coordinator to support the Office of Strategy Management across strategy management and execution activities, Board and committee operations, and ELT/Officer/Senior Leader meeting coordination. Working closely with the Director, Corporate Strategy and the VP, Operations—and partnering with stakeholders across MITRE—the Operations Coordinator keeps high-impact projects and meetings running smoothly by assembling and distributing pre-reads, organizing logistics, managing run-of-show and timekeeping, preparing executive-ready materials, and tracking decisions and follow-ups to closure. You will build simple, repeatable processes, maintain accurate calendars, archives, and dashboards, and flag issues early to enable timely resolution and smooth execution. This is a fast-paced, high-visibility role that handles sensitive information and calls for excellent judgment, discretion, strong communications skills, organization, and a positive, solutions-focused approach. You’ll gain broad exposure to enterprise strategy and Board operations, with opportunities to refine standards and influence how we operate. Most importantly, you will be part of a team whose responsibilities and expectations will grow and mature over time and that will require adaptive, responsive, and flexible team members who are willing to accept responsibility, work hard, and act with initiative.

Roles and Responsibilities:

• Partner with the Director, Corporate Strategy and VP, Operations and coordinate across stakeholders to align priorities for Board, committee, ELT, and Officer meetings
• Develop, monitor and coordinate execution of the annual corporate calendar, serving as the point of contact for all operations and administrative staff across the organization
• Produce executive-ready materials; capture minutes and summaries; manage version control and archives; drive decision and action closure
• Lead end-to-end logistics for all senior leader meetings (Board, ELT, Officer, Senior Leader) (run-of-show, timekeeping, rooms, A/V, visitor access, etc);
• Support strategy operations by maintaining dashboards, performance and assessment reports; ensure FJ: Strategy reflects the current strategic vision.
• Enable Operational Excellence efforts across the corporation
• Draft clear communications; administer collaboration workspaces with consistent filing and naming standards
• Serve as Board administrator, own the multi-year Board/Committee calendar and develop a readiness timeline; highlight key milestones, vet invitations, and keep agendas, pre-reads, materials, and logistics on track
• Track the Board budget and provide quarterly status updates on commitments and spend
• Complete post-meeting closeout, including after-action reviews and expense/invoice processing
• Continuously improve processes; update SOPs, checklists, and templates; share best practices across teams

Basic Qualifications:

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience
• 4 years of operations, administrative, or project coordination experience in a complex, multi-stakeholder environment
• Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint) and collaboration platforms (Teams, SharePoint, OneNote, OneDrive); experience with travel/expense tools (e.g., Concur)
• Excellent communication (speaking, writing, active listening) and interpersonal skills; effective customer-service orientation
• Effective organization, time management, prioritization, and multitasking; proven ability to manage multiple competing priorities
• Sound judgment and strict discretion handling confidential information
• Problem-solving mindset with exceptional attention to detail; proactive with consistent follow-through to drive closure
• Working knowledge of basic accounting principles and budget management; ability to track and report budget status
• Ability to produce executive-ready materials and coordinate complex meeting logistics

Preferred Qualifications:

• Event coordination or executive operations experience in a large, matrixed organization
• Familiarity with information governance, records retention, and executive-level operating norms

This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Work Location Type:

Onsite

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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