What are the responsibilities and job description for the Account Representative position at The Mitographers, Inc.?
Mitographers, Inc.
Sioux Falls, SD | Full-Time | In-Office
Do you love building relationships, solving problems, and keeping things running smoothly? If you're organized, proactive, and enjoy helping customers succeed, we want to hear from you.
At Mitographers, you'll be more than an order processor. You'll be a trusted partner to customers, a key member of our team, and an important contributor to our continued growth and success.
What You'll Do
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Sioux Falls, SD | Full-Time | In-Office
Do you love building relationships, solving problems, and keeping things running smoothly? If you're organized, proactive, and enjoy helping customers succeed, we want to hear from you.
At Mitographers, you'll be more than an order processor. You'll be a trusted partner to customers, a key member of our team, and an important contributor to our continued growth and success.
What You'll Do
- Be the go-to contact for customer questions, orders, and requests.
- Deliver outstanding service through proactive communication and follow-through.
- Manage quotes, estimates, and order entry with accuracy and attention to detail.
- Partner with sales, production, purchasing, and other teams to ensure an exceptional customer experience.
- Identify opportunities to improve efficiency, solve problems, and add value for customers.
- Build strong relationships and become a trusted resource customers can count on.
- High School Diploma or GED.
- 2 years of customer service, account management, sales support, or order management experience.
- Strong communication, organization, and problem-solving skills.
- Proficiency with Microsoft Office; ERP or CRM experience preferred.
- Manufacturing, printing, or B2B experience is a plus.
- A positive attitude, strong attention to detail, and a commitment to delivering great customer experiences.
- Competitive pay based on experience.
- Consistent daytime schedule with nights and weekends free.
- Supportive, team-oriented culture where your contributions matter.
- Opportunities to learn, grow, and make a visible impact.
- A company that values relationships, continuous improvement, and doing great work together.
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