What are the responsibilities and job description for the Insurance Store Manager position at The Misch Group?
Description
We are seeking a driven and experienced Store Manager to lead a dynamic team within an innovative insurance retail concept. In this role, you will provide hands-on leadership, training, and support to team members while helping customers confidently explore and select insurance options in a collaborative, non-commission-based environment.
This position offers a competitive base salary, bonus incentives, and a comprehensive benefits package, including fully paid medical, dental, and vision insurance, a company-matched retirement plan, and exciting performance-based opportunities.
Key Responsibilities
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Client Engagement: Guide customers through personalized insurance consultations to determine the best coverage solutions
- Policy Support: Assist clients through the policy application and renewal process
- Coverage Presentations: Deliver clear, informative presentations on coverage options
- Record Keeping: Maintain accurate and up-to-date client records within the internal database
- Customer Service: Resolve client questions and concerns regarding claims, coverage, eligibility, enrollment, and premiums in a timely, professional manner
- Carrier Coordination: Collaborate with insurance carriers to facilitate effective solutions for client needs
- Regulatory Compliance: Ensure all work aligns with industry regulations and internal policies
- Team Leadership: Coach, support, and hold team members accountable for hitting sales and professional development goals
Skills, Knowledge and Expertise
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Licensing: Must hold an active Oregon Resident Health & Life Insurance License or Property & Casualty License (both preferred)
- Experience: Proven experience managing sales teams required
- Industry Knowledge: Strong understanding of insurance products and carriers; Medicare sales experience is a plus
- Skills & Attributes:
- Exceptional multitasking and time management abilities
- Self-motivated with leadership skills to drive team success
- Excellent verbal and written communication
- Customer service-focused mindset
- Proficient with client management systems and recordkeeping
- Ability to explain complex insurance concepts in a clear and accessible manner
Benefits
Competitive Base Salary Performance Bonuses Sales Incentive Vacations
- Fully Paid Health Insurance (Medical, Dental, Vision)
- Company-Matched Retirement Plan
- Paid Time Off
- Bonus and Incentive Opportunities
- Positive, Energetic Work Culture
- Career Development in a Rapidly Growing Organization
About The Misch Group
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.