What are the responsibilities and job description for the Gift Shop Attendant position at The Mint Gaming Hall?
BIG BENEFITS OF WORKING AT THE MINT:
- $13.00 per hour
- Weekly Pay
- Competitive Health, Dental, and Vision Insurance Benefits
- Fully paid Company Life Insurance
- 401K with company match
- FSA/HSA
- We have BIG FUN!
- Greet all guests in a friendly and approachable manner.
- Operates a cash register and receives payment from guests in cash, gift card or comp.
- Accurately counts and provides change to guests as required.
- Adheres to all cash handling and comp policies and procedures.
- Restocks supplies and merchandise as needed throughout the shift.
- Identifies opportunities to upsell and influences guest’s decisions through product knowledge and enthusiasm for the sale.
- Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
- Reports any maintenance or safety concerns to supervisor in a timely manner.
- Provide support to fellow team members through sharing of knowledge, helping to complete tasks and/or assisting in guest interactions.
- Greet and offer your assistance to each guest as they enter the retail area throughout the shift.
- Drive loyalty by being knowledgeable about all player’s club point redemption criteria and other discount programs and consistently inform guests of each program.
- Introduce guests to new merchandise or seasonal items to encourage sales and build loyalty to the outlet.
- Maintain company standards of neat, clean, and organized sales floor, and stockroom to ensure the store environment is safe and presentable for team members and guests.
- Ensure returned merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
- Utilize inventory system to check product in and out of outlet inventory/stock.
- Report inventory needs or “out of stock” items immediately to management.
- Maintains all state compliance regulations for identification guidelines, for the sale of tobacco and alcohol products to include internal product handling and security procedures.
- Assist in opening and closing procedures in accordance with company guidelines and as directed by management.
- Safely use all equipment, cleaning, and sanitizing products in accordance with all MSDS sheets and departmental standards.
- Demonstrates the ability and willingness to work in a fast-paced, flexible, and high-volume environment.
- To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
- The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
- The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
- The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
- Maintain regular attendance at scheduled shift and staff meetings
- Maintain professionalism and a friendly and approachable demeanor throughout the shift.
- Assist with training/mentoring of new team members as requested.
- Maintain all appearance standards in accordance with established uniform and appearance guidelines.
- Inform manager on duty of any irregularities and unusual situations when they occur
- High school diploma or general equivalency diploma (GED) preferred.
- Internal candidates must have been in their current position for at least six months and have no active disciplinary action during the last six months.
- Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
- Must be able to obtain required work cards, and non-gaming registration as required by the local jurisdiction.
- Must be 18 years of age or older.
- Must pass any and all required background checks.
Salary : $13