What are the responsibilities and job description for the Food and Beverage Manager (55485) position at THE MINIKAHDA CLUB?
The Minikahda Club:
Located minutes from downtown Minneapolis, MN, The Minikahda Club was founded in 1898, It is the oldest country club west of the Mississippi and a premier club in the region. The Club experience is focused on providing superior social and recreational experiences based on the values of family, fellowship, integrity, respect, and inclusiveness. We are in the business of creating fun and memorable experiences.
Job Summary:
The Food and Beverage Manager will primarily be responsible for overseeing the day-to-day food and beverage operation in each of our member venues with the management team. The purpose of this position is to provide strong leadership and training to the service and bartending staff that ensures the highest levels of dining satisfaction to members and their guests. Friendly, knowledgeable, and timely service to our members that is in accordance with the Minikahda Club standard operating procedures is of the utmost importance in creating high member satisfaction. Meeting and exceeding members and guest expectations in all regards is our mission.
Essential Duties/Functions:
- Supervising the service/bartending staff in all areas of the Club to ensure that a high level of service is being delivered consistently to our members and guests. Ensure staff clearly understand performance expectations and create assigned tasks that are reasonable, well-conceived and appropriately conveyed. Provide resources necessary to allow employees to perform their jobs effectively and efficiently.
- Recruit, hire, train and supervise service/bar staff to be competent team members delivering excellent service across the club. Ensure that an effective orientation and onboarding program exists in all areas of dining, along with consistent professional development and training.
- Create, conduct, and oversee training programs for food service personnel on various issues including service techniques, knowledge of menu items, sanitation, team building and conflict resolution; regularly test and evaluate knowledge and understanding of these expectations.
- Has a strong and highly visible presence with the membership and the staff. Must be a collaborative team player who is willing to be “hands on” when necessary but understands when to step back and lead the team.
- Strives to maintain a collaborative and harmonious relationship between the front and back of the house that openly communicates and works together to create solutions to problems/obstacles that the food and beverage department face.
- Establish and consistently enhance standard operating procedures and processes for all dining areas. Understands the need to review policies and procedures to create a more efficient, organized, and consistent member experience.
- Ensure effective and efficient staffing and scheduling for all facilities and functions while balancing financial objectives with member satisfaction goals.
- Assures the correct appearance, cleanliness, and proper set-up of the dining rooms. Check the maintenance of all equipment in the dining rooms and reports deficiencies. Pays special attention to the overall appearance of the operations and understands the need to have spaces be “member ready.”
- Enforces rules, guidelines, policies, and procedures as outlined in Employee Handbook as well as Membership Handbook and those also established by management.
- Contributes to daily pre-shift meetings regarding food & beverage department updates as well as service reminders.
- Follows documented sanitation guidelines and assures that all laws applicable to food & beverage operations are consistently followed.
- Knowledgeable about food, beer, wine, liquor and service. Is involved in the development and enhancement of our beverage program.
- Other duties as needed by the business.
Qualifications, Knowledge, Skills, and Abilities:
- Basic understanding of food, wine, beer and liquor.
- Must have strong organizational skills, attention to detail, friendly presence, professional attitude, exemplary customer service skills, with a polite and outgoing demeanor.
- Must be able to multitask and handle multiple priorities.
- Strong verbal/written communication skills.
- Function well in a high-paced and at times stressful environment and excellent time management skills.
- Proficiency with Microsoft Office, POS or similar software with the ability to learn new or updated software is preferred.
- Able to adhere to all policies and procedures.
- Budget knowledge and management.
Education and Experience:
- Education: Bachelor’s Degree in related hospitality field is preferred.
- Preferred Experience: Two to five years of experience as a food and beverage manager in a club or a high volume/high service hotel/restaurant setting. Bar manager experience also preferred.
Physical Ability Requirements:
- Position requires standing, walking and moving for several hours at a time, inside and outside the building depending on the needs of the members and employees.
- Lifting of food orders, dishes, equipment, trays, etc. required as needed.
- Lifting/Carrying (up to 25 lbs.) frequent
Licenses and Special Requirements:
- Food Safe Certification
- TIPS Certification
Club Benefits:
- Health Insurance with Health Savings Account
- Vision Insurance
- Dental Insurance
- Company sponsored Long-term Disability insurance
- Company Sponsored Basic Life AD&D insurance
- Minneapolis Sick and Safe Leave
- 401(k) with employer match
- Complimentary Meals
- Paid Holidays and PTO
Pay Rate:
$72,000-$80,000 annually, depending on experience.
All new hires are subject to background checks including E-verify.
Qualifications:See Job Description
Salary : $72,000 - $80,000