What are the responsibilities and job description for the Hotel Front Desk Associate position at The Miners 1928 Hotel?
Front Desk Associate
The Miners 1928 Hotel is seeking friendly, dependable, and professional individuals to join our Front Desk team. Full-time and part-time opportunities are available.
Front Desk Associates are responsible for creating a welcoming experience for every guest and assisting with daily hotel operations.
Responsibilities:
- Greet guests and provide friendly, professional service
- Complete guest check-ins and check-outs
- Answer phone calls and respond to guest questions
- Manage reservations and process payments
- Provide information about the hotel, amenities, and surrounding area
- Address guest concerns promptly and professionally
- Communicate with housekeeping, maintenance, and management
- Maintain an organized and professional front desk area
- Complete additional front desk duties as needed
Qualifications:
- Excellent customer service and communication skills
- Friendly, dependable, and professional demeanor
- Comfortable using computers and learning reservation systems
- Strong attention to detail and organizational skills
- Ability to remain calm and helpful in a fast-paced environment
- Previous hotel or customer service experience is preferred but not required
Schedule:
Full-time and part-time positions are available. Open availability is required to meet business needs, including evenings, weekends, and holidays.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Work Location: In person
Salary : $15 - $18