What are the responsibilities and job description for the Workplace Experience Coordinator 8a to 5p position at The Millennium Group?
As the Workplace Experience Coordinator, you will serve as the face of the front of office, managing hospitality services, coordinating high quality meetings and events, creating a vibrant workplace community.
This is not a remote or hybrid position.
Work hours: Monday-Friday 8:00am-5:00pm (1 Hr lunch)
Key Responsibilities:
- Provide concierge-level front desk hospitality services and create memorable first impressions for guests and employees.
- Build strong office community and partnerships with colleagues, leadership, and external providers.
- Coordinate visitor access by notifying building security in advance.
- Maintain visitor log, issue and collect access badges for employees, visitors, and vendors.
- Provide new employees with an orientation and tour of the suite, including safety items and emergency evacuation.
- Warmly welcome visitors by offering beverage service locations, wi-fi information, global booking tool information, restrooms, and wellness areas.
- Notify employees of any guest arrivals.
- Escort guests to meeting rooms as identified by the meeting organizer.
- Lead the delivery of office hospitality programs, amenities, maintenance, repairs, and workplace services within specific parameters.
- Act a liaison for vendor contracts, SLA compliance, and procurement.
- Maintain and monitor office cafe for cleanliness, organization and pantry supplies.
- Collaborate with meeting organizers for meeting room set-up and take down.
- Coordinate arrival of caterer with meeting organizer.
- Track and coordinate mail and packages.
- Represent on Emergency Response Team and Safety groups, complying with daily safety walkthroughs and checklists.
- Take necessary actions in emergencies or critical situations.
Qualifications:
• High School Diploma or Equivalent, or greater.
• Demonstrated Organizational skills
• Demonstrated Communication skills
• Dependable and Punctual
• Professional appearance five days per week.
Physical Demands:• Ability to lift and/or move up to 50#
• Ability to view monitors several hours per day
• Sit, ergonomically correct while performing sedentary duties.
Other Duties:
• Other duties may be assigned throughout each work day.
• Local travel may be required
Salary : $25 - $25