What are the responsibilities and job description for the Team Lead - Imaging and Indexing Services position at The Millennium Group?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
Responsibilities:
Manage a team of individuals who work in imaging, indexing and client data maintenance
Training / Development of Associates
Time Management / Payroll/ Time-off Requests
Productivity / Performance Management
• Open mail using both electronic and manual opening devices
• Identify the contents of each envelope as either processable or not processable
• Prepare processable documents for scanning
o Put document pages in the correct order
o Insert admin sheets as needed
o Identify if documents are original or copies
o Fill out a batch cover sheet
• Scan documents into the company's workflow system using a desktop scanner
o Ensure that the electronic images are clear and that all pages were captured
o Release the document into the workflow system
• Store documents in batch boxes by date and batch number
• Audit batch boxes for errors before secure destruction
Location & Commitments
• Permanent, full-time position
• Monday to Friday
• 78AM to 5PMz
• Requires 2 hours of overtime on the day immediately following a holiday (unless the Associate has a scheduled day off on that day)
• Voluntary overtime will be requested as needed.
Qualifications:
-
• High School diploma or equivalent
• Must be able to pass background check, fingerprint check and credit check
Must have supervisory experience leading and managing a team
• Must be fully proficient in using the following Microsoft tools.
o Outlook
o Word
o Excel – data entry
• Must be able to use multiple screens to navigate multiple systems/windows
• Must be able to type 55WPM and use 10-key
• Prior experience data entry or administrative services a plus
• Good written and verbal communication skills
• Comfortable working in a fast- paced environment
• Comfortable working under a deadline
• Strong attention to detail
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