What are the responsibilities and job description for the Office Services Associate (Floater) position at The Millennium Group, Where Service Matters?
Responsibilities
High School diploma or equivalent (GED).
- Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
- Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the VA and DC Area)
- Deliver office supplies.
- Deliver within the building and other locations. Collect data for reports
- Ensures Customer Service area is always staffed and provide back up for call outs.
- Maintains records and files
- Must have good working knowledge of postal regulations
- Must have good working knowledge of computer basics
- Provide problem resolution
- May deal with difficult or irate customer periodically
- Ensures equipment is in good working order, equipment maintenance
- Interfaces with the client contact when required
- Keeps manager informed of operational efficiencies and potential problems
- May be required to work overtime periodically
- Able to set priorities
- Must be flexible to adapt to changes
- Must demonstrate leadership qualities
High School diploma or equivalent (GED).
- Minimum of 2 years Mail/Print services related experience preferred with knowledge of commonly used Office Services procedures.
- 1-3 years experience with Microsoft Office Software (Word, Excel, etc.).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50 pounds.
- Must have a clear background and drug test.