Demo

Mailroom Services Lead

The Millennium Group, Where Service Matters
Morris, NJ Full Time
POSTED ON 6/3/2026
AVAILABLE BEFORE 7/2/2026
Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.

The Site Lead is   responsible for the overall operation in Morris Plains. Must work closely with various departments and employees to ensure receipt, processing and shipping of all packages, which include hazardous shipments. The Lead will also be responsible for the onsite retail store. This includes the POS system as well as product stocking.

In Addition, The Following Is Required/or Preferred

  • Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
  • Deliver, pickup, and transport materials within, between, to, and from various departments.
  • Deliver office supplies and copy paper.
  • Inspect deliveries for suspicious or threatening items.
  • Pickup outbound boxes and packages from internal customer locations.
  • Ability to sort items into categories according to established methods.
  • Prepare items for processing, shipment or transportation.
  • Enter activity data in logs, maintain records.
  • Ensure all safety procedures are followed at all times.
  • Handle work order service requests into applicable format.
  • Prepare and process outbound courier shipments using computer or service provider's equipment [such as UPS].
  • Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at
  • the discretion of management.
  • Other duties as assigned by manager.
  • Hazardous Shipping knowledge preferred - Training will be offered but hazardous shipping certification is a plus.

Qualifications

  • High School diploma or equivalent (GED).
  • At least 1-2 years of leadership experience
  • Excellent customer service skills; must possess a "can do" attitude.
  • Excellent communication skills both verbal and written.
  • Technical Skills a must (Word, Outlook, Excel, PowerPoint)
  • Ability to effectively work individually or in a team environment.
  • Competency in performing multiple functional tasks.
  • Attention to detail.
  • Extends exceptional hospitality and customer service
  • Quick Learner, comfortable learning new set-ups and ability to manage multiple priorities
  • Provides prompt, courteous assistance to each guest and staff member

WATCH Where Service Matters

Salary.com Estimation for Mailroom Services Lead in Morris, NJ
$123,367 to $161,229
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