What are the responsibilities and job description for the Mail Services Associate position at The Millennium Group, Where Service Matters?
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30 years of success in the industry.
The Mailroom Associate is responsible for managing all incoming and outgoing mail and packages, ensuring timely processing, accurate delivery, and excellent customer service. This role supports daily mailroom operations including sorting, tracking, and distribution of courier, USPS, and interoffice mail. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to work in a fast-paced environment while maintaining a professional demeanor and a strong commitment to service excellence.
Key Responsibilities
>Loading Dock Experience a must
Qualifications
The Mailroom Associate is responsible for managing all incoming and outgoing mail and packages, ensuring timely processing, accurate delivery, and excellent customer service. This role supports daily mailroom operations including sorting, tracking, and distribution of courier, USPS, and interoffice mail. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to work in a fast-paced environment while maintaining a professional demeanor and a strong commitment to service excellence.
Key Responsibilities
- Serve as liaison between TMG's mail and office services team and client departments.
- Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients and departments.
- Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment.
- Receive and deliver accountable mail using tracking system. Capturing a signature for every package delivered
- Track and maintain records and logs of mailing. Perform accurate data entry as needed.
- Ability to pack items for shipments
- Responsible for inventory control of mail and shipment supplies. Pick up and deliver supplies to designated locations as needed for mailing projects.
- Provide backup coverage for other employees as needed.
- Drop daily mail off at the post office
- Other duties as assigned
>Loading Dock Experience a must
Qualifications
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- 6 months to 1 year experience in Shipping and Receiving as well as mail room experience .
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.