What are the responsibilities and job description for the Quality Control Manager- MRM position at The Middlesex Corporation?
Position Summary:
Massachusetts Ready Mix is seeking a hands-on and results-driven Quality Control Manager to lead our concrete QC operations and uphold our core value of Quality. This individual will report to the Director of Quality and oversee day-to-day quality control processes, interface with state Department of Transportation (DOT) agencies and customers, manage concrete mix designs, and drive R&D initiatives to continually improve product performance. This role is critical to ensuring our concrete meets all technical requirements, performance standards, and customer expectations.
Key Responsibilities:
- Lead and manage the QC team across MRM and job sites
- Represent MRM in a professional manner when dealing with state DOTs, third-party inspectors, and project stakeholders
- Develop, review, and maintain concrete mix designs for a variety of applications
- Oversee product testing and analysis, including slump, air, strength, and temperature
- Manage material qualifications, batching tolerances, and field troubleshooting
- Handle NCRs, quality notifications, and customer complaints with urgency and professionalism
- Provide training and guidance to plant and field personnel on QC best practices
- Work with operations and sales teams to align product performance with customer and spec requirements
- Drive innovation and research in mix designs (e.g., sustainability, strength gain, SCC, specialty mixes)
- Maintain documentation and compliance with relevant ACI, ASTM, and DOT standards
Qualifications:
- 5 years of experience in concrete quality control, mix design, or related field
- Bachelor’s degree in Civil Engineering, Materials Science, or related field preferred but not required
- ACI Level I certification required; Level II or higher preferred
- Deep understanding of concrete performance, batching systems, raw materials, and testing procedures
- Experience interacting with DOTs, engineering firms, and jobsite QC/inspection personnel
- Excellent problem-solving skills, attention to detail, and follow-through
- Strong communication and leadership skills
- Proficiency with Excel, Word, and basic reporting tools; familiarity with Command QC or equivalent a plus
- Valid driver’s license and willingness to travel to MRM jobsites as needed
We offer our full-time and eligible part-time team members a comprehensive benefits package that’s among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401 (k) with matching, tuition reimbursement, industry-leading referral program, and generous paid time off.