What are the responsibilities and job description for the Expediter position at The Mexicano | Cactus?
Job Overview
The Food expeditor will help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently.
As a food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people. The goal is to make service faster and better to help enhance our quality and reputation.
Responsibilities and Duties
● Ensure the efficient flow of orders from the waiters to the kitchen
● Ensure orders are being prepared with the correct priority
● Assist in the final preparation of dishes
● Check dishes before delivery for accuracy, presentation, and temperature
● Deliver orders to maintain fast service
● Eliminate obstacles in service, food preparation lines or dishwashing
● Inspect the premises according to quality and sanitation standards and assist in cleaning
● Transfer important information between the kitchen and the wait staff (e.g., when a customer has a particular request)
● Handle complaints from clients to preserve the restaurant’s reputation
● Support other tasks as needed (e.g., telephone orders)
Requirements
● Proven experience as food expeditor or other restaurant position
● Understanding of health and safety rules in a restaurant
● Dexterity in using kitchen equipment or utensils and carry heavy trays
● Excellent communication and negotiation skills
● Outstanding coordination and multi-tasking abilities
● A customer-oriented approach
● High school diploma: Higher degree in hospitality or relevant field will be appreciated
● Food handling certification