What are the responsibilities and job description for the Culinary Operations Manager position at The Memoir Agency?
Job Title: Culinary Operations Manager – Dazzling Nights™
Location: Orlando, FL
Position Type: Seasonal (Potential for Full-Time)
Department: Food & Beverage
Reporting Structure
Reports directly to the Director of Food & Beverage.
This role will work closely with F&B Operations Managers, Concession Supervisors, and Project Managers. May provide direct oversight and direction to culinary and concession team members during planning and event operations.
Job Summary
The Culinary Operations Manager is responsible for leading the development and execution of the culinary program for Dazzling Nights™. This role focuses on building systems, establishing standards, and ensuring consistent, high-quality food execution across multiple concession locations.
This is not a traditional kitchen role—it is a leadership position centered on operational design, production planning, staff training, and quality control in a high-volume environment.
This role is a ground-floor opportunity to help build a scalable Food & Beverage operation that will extend beyond a single event into future productions.
This is not an entry-level leadership role. The ideal candidate brings experience, structure, and a commitment to executing at a high level in a fast-paced environment.
Key Responsibilities
As part of Memoir’s commitment to fostering employee success, Key Performance Indicators (KPIs) will be established for this role at least annually. These KPIs serve as measurable benchmarks to gauge performance and progress towards organizational objectives. However, we recognize the dynamic nature of this role and the need for flexibility in goal setting. KPIs may be refined throughout the event cycle and review periods to reflect operational priorities and performance expectations.
Professional Development Opportunities
Memoir encourages a proactive team member who demonstrates a strong interest in professional development. This role offers the opportunity to contribute to the growth of a scalable Food & Beverage program and to expand leadership responsibilities as the operation evolves.
The employee is encouraged to identify and request development opportunities aligned with both personal career goals and organizational objectives, with approval from the reporting supervisor.
Benefits
Memoir offers a benefit package to its full-time employees. The benefit package is published annually and reviewed with all employees during the enrollment period.
Salary & Bonuses
Compensation will be based on experience.
At Memoir, salary details are discussed privately to maintain confidentiality and ensure fairness. Bonuses may be awarded based on company performance and individual contributions, at the discretion of the company.
Location: Orlando, FL
Position Type: Seasonal (Potential for Full-Time)
Department: Food & Beverage
Reporting Structure
Reports directly to the Director of Food & Beverage.
This role will work closely with F&B Operations Managers, Concession Supervisors, and Project Managers. May provide direct oversight and direction to culinary and concession team members during planning and event operations.
Job Summary
The Culinary Operations Manager is responsible for leading the development and execution of the culinary program for Dazzling Nights™. This role focuses on building systems, establishing standards, and ensuring consistent, high-quality food execution across multiple concession locations.
This is not a traditional kitchen role—it is a leadership position centered on operational design, production planning, staff training, and quality control in a high-volume environment.
This role is a ground-floor opportunity to help build a scalable Food & Beverage operation that will extend beyond a single event into future productions.
This is not an entry-level leadership role. The ideal candidate brings experience, structure, and a commitment to executing at a high level in a fast-paced environment.
Key Responsibilities
- Establish and maintain culinary presentation and portion standards across all menu items
- Collaborate on menu development with a focus on speed, consistency, cross-utilization, and scalability
- Develop prep systems, production schedules, and par levels for all food service locations
- Define production workflows and replenishment thresholds to support high-volume service
- Oversee culinary execution across multiple concession areas, ensuring consistency and readiness
- Train and lead culinary and concession staff on execution standards, efficiency, and food safety practices
- Develop and maintain SOPs, production guides, and operational documentation
- Create and oversee food safety logs and compliance procedures
- Conduct real-time quality control during service and adjust operations as needed
- Participate in pre-season planning, testing, and operational setup beginning in June
- Proven experience managing culinary teams in high-volume environments
- Strong operational and systems-thinking mindset
- Experience developing prep plans, par levels, and production workflows
- Ability to lead effectively in fast-paced service environments
- Strong attention to detail in both presentation and execution
- Excellent communication and organizational skills
- Food safety certification required
- Experience in festivals, concessions, or large-scale catering environments.
- Experience managing multi-location food service operations.
- Familiarity with high-volume event production and service logistics
As part of Memoir’s commitment to fostering employee success, Key Performance Indicators (KPIs) will be established for this role at least annually. These KPIs serve as measurable benchmarks to gauge performance and progress towards organizational objectives. However, we recognize the dynamic nature of this role and the need for flexibility in goal setting. KPIs may be refined throughout the event cycle and review periods to reflect operational priorities and performance expectations.
Professional Development Opportunities
Memoir encourages a proactive team member who demonstrates a strong interest in professional development. This role offers the opportunity to contribute to the growth of a scalable Food & Beverage program and to expand leadership responsibilities as the operation evolves.
The employee is encouraged to identify and request development opportunities aligned with both personal career goals and organizational objectives, with approval from the reporting supervisor.
Benefits
Memoir offers a benefit package to its full-time employees. The benefit package is published annually and reviewed with all employees during the enrollment period.
Salary & Bonuses
Compensation will be based on experience.
At Memoir, salary details are discussed privately to maintain confidentiality and ensure fairness. Bonuses may be awarded based on company performance and individual contributions, at the discretion of the company.