What are the responsibilities and job description for the Host/Hostess - OKLAHOMA position at The Melting Pot?
Are you fun?
Do you enjoy people?
Do you love teamwork?
If you said yes, this is the hosting position for you!!!
A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
The right person would be able to naturally start up a polite and appropriate conversation with our Guests, as well as announce whatever their celebration may be. A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by performing light housekeeping duties such as cleaning menus and ensuring restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends
What you will do:
- Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they’re seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
Benefits of the job:
- Great pay
- Flexible schedules
- Growth opportunities
A Host/Hostess is responsible for serving our guests with unparalleled hospitality to create unforgettable experiences every day! If this sounds like you, please apply today!