What are the responsibilities and job description for the Clinical Service Manager position at The Medical Team, Inc?
Essential Functions:
- Oversees the organization and maintenance of patient treatment plans.
- Formulates care plans for each patient served utilizing the nursing assessment and physician's plan of treatment.
- Creates level of care and oversees scheduling and alters frequency as required.
- Determines patient's eligibility for services.
- Makes arrangements for all care and services the patient will receive.
- Oversees the certification/ recertification process.
- Assures change orders are complete and orders carried out.
- Organizes and participates in monthly case conferences.
- Communicates with interdisciplinary team members on a regular basis.
- Provides information regarding patient rights, staff assignments, and plans of care to patients and/ or family members.
- Involves patients and family members in developing and implementing the plan of care whenever possible.
- Performs home visits as necessary.
- Oversees the implementation of current nursing practice.
- Assesses patient conditions in every home health care visit.
- Implements skilled nursing interventions to meet patient needs and changed conditions.
- Monitors clinical interventions for compliance with the defined plan of care.
- Transcribes, implements, and evaluates outcome of physician orders.
- Maintains accurate, complete, and timely clinical records.
- Implements appropriate infection control and safety measures and reports all hazards and accidents in a timely manner.
- Maintains confidentiality of patient information according to HIPAA guidelines and regulations.
- Oversees the provision of all home care services.
- Supervises Agency RN's, LPN's, Home Health Aides, and other disciplines in the performance of their clinical duties.
- Communicates recommendations and requirements for additional and/ or change in home health care services to appropriate individuals.
- Participates in the on-call rotation as assigned.
- Oversees the referral intake process and acts as a liaison with the referral source.
- Evaluates all clinical notes for appropriateness prior to filling in the medical record.
- Participates in the development and revision of Agency clinical and administrative policies and procedures as appropriate.
- Promotes and maintains an Agency environment that is in compliance with federal, state, and local regulatory health and safety standards.
- Handles patient questions, concerns. and complaints in a timely and professional manner.
- Participates in the selection, counseling, and evaluation of clinical staff.
- Uses, and supervises the use of equipment and supplies safely and efficiently.
- Demonstrates accurate and efficient utilization of equipment and supplies.
- Communicates information regarding malfunctioning equipment and/ or inadequate supplies to appropriate individuals.
- Communicates information regarding safe and efficient use of equipment and supplies to patients and families.
- Evaluates use of equipment and supplies by clinical staff during routine supervisory visits. Implements corrective actions when indicated.
- Provides information about reimbursement of needed equipment and supplies to patients and families.
- Participates in professional growth and development.
- Participates in regular educational programs.
- Demonstrates current knowledge of leadership and management.
- Maintains current professional licensure.
- Attends agency in-services.
- Participates in the Quality Assessment and Improvement program.
- Promotes education for clinical staff, patients, family members, and the community.
- Identifies the educational needs of clinical staff, family members, and the community.
- Coordinates orientation and in-service training of clinical staff.
- Participates in the development and presentation of educational programs.
- Participates in community education and screening programs.
- Fulfills additional performance responsibilities as assigned and necessary