Clinical Manager, Hospice

Essential Functions:

1. Oversight and Supervision of Personnel, Patient Assignments, and Coordination of Patient Care. Responsible for assuring communication and integrating orders among all physicians and clinicians to avoid duplicate or contradictory orders and appropriateness. Ensures integration of orders from physicians involved in the POC to ensure coordination of all services and interventions provided to the patient.
   • Coordinates referrals and Assignments
   • Creates level of care and oversees scheduling and alters frequency as required.
   • Determines patient's eligibility for services.
   • Assures that the patient's needs are continually assessed.
   • Assures the development, implementation and updates of the individualized plan of care.
   • Receives and reviews physicians orders and assures orders are initiated timely. Reconciles and Coordinates orders for interventions, services, medications and goals.
   • Oversees Plan of Care's to ensure appropriate levels of care.
   • Coordinates and ensures integration of services and communication between disciplines.
   • Follows up on all problems identified thru resolution.
   • Validates clinician requests for recertification and appropriate discharge.
   • Makes arrangements for all care and services the patient will receive.
   • Organizes and participates in bimonthly case conferences.
   • Provides information regarding patient rights, staff assignments, and plans of care to patients and/ or family members.
   • Involves patients and family members in developing and implementing the plan of care as necessary.
   • Performs home visits as necessary.
2. Oversees the implementation of clinical services
   • Assesses patient conditions in every home health care visit.
   • Implements skilled nursing interventions to meet patient needs and changed conditions.
   • Monitors clinical interventions for compliance with the defined plan of care.
   • Transcribes, implements, and evaluates outcome of physician orders.
   • Maintains accurate, complete, and timely clinical records.
   • Implements appropriate infection control and safety measures and reports all hazards and accidents in a timely manner.
   • Maintains confidentiality of patient information according to HIPAA guidelines and regulations.
   • Supervises Agency RN's, LPN's, Home Health Aides, and other disciplines in the performance of their clinical duties.
   • Communicates recommendations & requirements for additional and/ or change in home care services to appropriate individuals.
   • Participates in the on-call rotation as assigned.
   • Evaluates clinical notes for appropriateness prior to filling in the medical record.
   • Handles patient questions, concerns. and complaints in a timely and professional manner.
3. Participates in the selection, counseling, and evaluation of clinical staff.
4. Participates in the development and revision of Agency clinical and administrative policies and procedures as appropriate.
5. Promotes and maintains an Agency environment in compliance with federal, state, and local regulatory health and safety standards.
6. Uses, and supervises the use of equipment and supplies safely and efficiently.
   • Demonstrates accurate and efficient utilization of equipment and supplies.
   • Communicates information regarding malfunctioning equipment and/ or inadequate supplies to appropriate individuals.
   • Communicates information regarding safe and efficient use of equipment and supplies to patients and families.
   • Evaluates use of equipment and supplies by clinical staff during routine supervisory visits. Implements corrective actions when indicated.
   • Provides information about reimbursement of needed equipment and supplies to patients and families.
7. Participates in professional growth and development.
   • Participates in regular educational programs.
   • Demonstrates current knowledge of leadership and management.
   • Maintains current professional licensure.
   • Attends agency in-services.
   • Participates in the Quality Assessment and Improvement program.
8. Promotes education for clinical staff, patients, family members, and the community.
   • Identifies the educational needs of clinical staff, family members, and the community.
   • Coordinates orientation and in-service training of clinical staff.
   • Participates in the development and presentation of educational programs.
   • Participates in community education and screening programs.
9. Fulfills additional performance responsibilities as assigned and necessary.