What are the responsibilities and job description for the Credit Analyst position at The McPherson Companies, Inc.?
General Summary
The Credit Analyst will perform various responsibilities including evaluating new and existing credit accounts, accounts receivables, collections along with other in-depth analysis.
Primary Responsibilities And Duties
The work of this position is performed in a controlled office environment. This position requires the ability to work under pressure and communicate with a diverse population including other employees, customers, vendors, etc. This position also requires prolonged periods of sitting in a regular seated position as well as the use of general office equipment including phones, printers, computers, (mouse, keyboard, etc.)
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
The McPherson Companies, Inc. is an Equal Opportunity Employer – M/F/Vets/Disabled
The Credit Analyst will perform various responsibilities including evaluating new and existing credit accounts, accounts receivables, collections along with other in-depth analysis.
Primary Responsibilities And Duties
- Process new credit accounts, approvals, initial credit lines and future extensions
- Pull and analyze credit agency reports
- Manage the aging of assigned portfolio
- Review accounts for order releasing
- Communicate with customers regarding accounts
- Research customer requests, issues, errors
- Communicate with sales department regarding accounts
- Perform credit reference inquiries
- Reconciliation of credit and collection accounts
- Process credit card/ACH payments, as needed
- Process refund requests, as needed
- Cross-train in cash application process
- Aid with bankruptcies, as needed
- Prepare reports, as needed
- Ensure delinquency and charge off goals are met
- Complete special projects or other duties as requested
- A minimum of five years previous experience in Credit/Collections and Accounts Receivable
- Strong time management and problem-solving skills
- Advanced computer skills and knowledge of Microsoft Excel software, previous sophisticated ERP system experience a plus.
- Ability to prioritize, troubleshoot and coordinate multiple tasks while meeting deadlines in a fast-paced, changing environment.
- Experience with credit application processing and approval
- Knowledge of credit reporting and proven credit analysis
- Experience in handling bankrupt accounts
- Ability to make independent credit decisions with limited supervision
- Excellent verbal and written communication skills and good telephone techniques.
- Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction while ensuring quality standards are met.
- Commitment to meeting the expectations and requirements of internal and external customers with a good sense of urgency.
- Proven data entry skills, attention to detail, and accuracy.
- Must be collaborative, highly organized, detailed oriented and have successfully proven the ability to manage multiple priorities.
- Demonstrated ability to look for ways to improve and promote quality.
- Ability to think critically and bring fresh perspective and ideas to the team.
- Self-driven and motivated individual with excellent planning and organizational skills.
- Proven ability to work in a fast-paced environment, prioritize and perform multiple duties/tasks/responsibilities within defined deadlines.
- Proven precision and attention to detail with a high level of accuracy.
- Ability to work independently as well as with a team.
- Demonstrate a professional and positive attitude, along with excellent interpersonal, written/verbal communication, and listening skills during all internal and external customer interactions.
- Experience identifying problems of varying complexities and finding effective solutions independently.
- Sense of urgency and commitment with strong follow up skills.
- Effectively represents the company and responsive to the needs of internal and external customers.
The work of this position is performed in a controlled office environment. This position requires the ability to work under pressure and communicate with a diverse population including other employees, customers, vendors, etc. This position also requires prolonged periods of sitting in a regular seated position as well as the use of general office equipment including phones, printers, computers, (mouse, keyboard, etc.)
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.
The McPherson Companies, Inc. is an Equal Opportunity Employer – M/F/Vets/Disabled