What are the responsibilities and job description for the Admissions Concierge position at The McGuire Group?
Admissions Concierge
Shift: Full-Time
Schedule: Monday - Friday, 8:00 AM - 4:00 PM
Rate: $16 - $18/hr. (depending on experience)
JOB DESCRIPTION:
An Admissions Concierge welcomes new residents and their families into the facility and makes daily rounds to discuss resident concerns or issues. Ensure all subacute rehabilitation rooms are properly cleaned and maintained, and beds are made and ready for new admission.
RESPONSIBILITIES:
• Maintains and updates Facility orientation material for all new admissions
• Facilitates the completion of the patient/resident expectation questionnaire for all new
admissions
• Inspects and ensures all subacute rehabilitation rooms are properly cleaned,
maintained, and beds are made ready for new admission
• Welcome new residents and their families into the facility. Introduce residents to
the staff and provide a tour of the facility ensuring all questions are answered.
• Communicates daily with residents to ensure their needs are met. Identifies any
resident concerns and ensures prompt resolution
• Maintains a daily log with questions, concerns raised and follow up taken on
steps to rectify any identified concerns.
REQUIREMENTS:
- Must be at least 18 years old
- High school diploma or equivalent preferred
- Must be punctual, reliable, and flexible
- Must be able to work in close cooperation with others as well as independently
- Must be flexible, punctual, professional, and reliable
- Strong customer service skills and compassion
BENEFITS:
- Weekly Paychecks
- Health, Dental, Life Insurance
- Referral Bonus up to $500/referral
- Retirement/401k
- Flexible Schedules