What are the responsibilities and job description for the Technical Assistant position at The McGowan Companies?
Job Title: Technical Assistant
Department: McGowan Program Administrators
Manager: Managing Director
Status: Non-Exempt
Salary: $19 - $24 per hour depending on experience
Summary:
The Technical Assistant is responsible for assisting Associate Underwriters, Underwriters, and Senior Underwriters with the servicing of tasks in accordance with the practices, policies and procedures of the Company.
Essential Duties and Responsibilities:
Prepares and coordinates all transactions, paperwork, and internal processing for assigned tasks, including but not limited to:
- Account Set-Up.
- Carrier Clearance.
- Motor Vehicle Reports.
- Cancellations Notices.
- Loss Runs.
- Policy Binders.
- Endorsements.
- Invoicing.
- Prepare renewal submission applications.
- Provides quality customer service to clients, team members, and carriers.
- Input/maintain data on account management system and ancillary systems as required.
- Other duties, projects, tasks, and responsibilities as assigned.
Education and Experience:
- High school diploma or equivalent.
- Insurance agency or broker experience (preferred).
- Proficient in Microsoft Word, Excel, Outlook, and internet utilization.
Key Competencies:
- Exceptional customer service skills.
- Excellent organizational, interpersonal, and communication skills.
- Proven ability of working in a successful team environment.
- Strong data entry skills.
- Ability to exercise independent judgment.
Job Type: Full-time, 40 hours a week.
Schedule: 8:15am – 5:00pm, Monday – Friday.
Location: 20595 Lorain Road, Fairview Park, OH 44126.
Work Status: Hybrid (2 days in office, 3 days remote).
Benefits:
- 401(k) matching.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Voluntary additional benefits: Life insurance, AD&D, dependent life, dependent AD&D, short-term disability, and long-term disability.
- 8 days holiday paid time off.
- Paid time off.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Cleveland, OH 44126
Salary : $19 - $24