What are the responsibilities and job description for the Administrative Assistant position at The McGowan Companies?
*pay is commensurate with experience*
Summary:
The Administrative Assistant provides vital support to the department by handling administrative tasks and ensuring smooth operations. The Administrative Assistant plays a crucial role in maintaining accurate records, processing paperwork, and assisting clients and colleagues. Their primary responsibility will be administrative duties for property/casualty insurance division of agency.
Essential Duties and Responsibilities:
· Work in Agency software system; input data accurately.
· Assist in processing renewals.
· Efficiently manage incoming and outgoing mail.
· Process certificates/Proof of insurance.
· Serve as point of contact for agents and insureds for questions, assist with messages.
· Assist with day-to-day administrative tasks such as filing, scanning, and data entry.
· Manage incoming and outgoing correspondence, including emails and phone calls.
· Organize and maintain client records, policy documents, and other important paperwork.
· Retrieve and provide information as requested by clients, colleagues, or management.
· Review documents for completeness and accuracy.
· Follow up on outstanding documents or requirements with clients or insurance carriers.
· Address customer concerns or complaints promptly and professionally.
Education and Experience:
· High school diploma or equivalent.
· Experience using computers.
· Proficiency in MS Office applications (Word, Excel, Outlook).
· Data entry skills (preferred).
· Proven experience in administrative support, preferably in the insurance industry (preferred).
Key Competencies:
· Strong attention to detail and accuracy in managing paperwork and records.
· Excellent communication and interpersonal skills for interacting with clients and colleagues.
· Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
· Commitment to maintaining confidentiality and handling sensitive information with discretion.
Job Type: Full-time, 40 hours a week.
Schedule: 8:15am – 5:00pm, Monday – Friday.
Location: Fairview Park, OH.
Work Status: In-Office.
Benefits:
- 401(k) matching.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Voluntary additional benefits: Life insurance, short-term disability, and long-term disability.
- 8 days holiday paid time off.
- Paid time off.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your desired starting salary?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person