What are the responsibilities and job description for the Customer Service Representative position at The McCullough Agency?
Job Overview
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessaryApply for the position today by completing the form and completing the assessment.
Salary Range: $35,000.00 - $45,000.00 per year
Benefits
Annual Base Salary Commission Bonus Opportunities
Paid Time Off (PTO)Work from Home
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Requirements
Previous P&C insurance service and/or sales experience required. Prefer previous experience with Allstate. Current P&C license required.
Responsibilities
Assist customers with insurance service-related questions and issues, following up as needed to completely satisfy the customer. Document conversations, to dos and other items in the Allstate CRM system. Take payments. Advise and update coverages. Engage partners as needed. Support sales as needed. Cross-sell and upsell existing customers. Individual and team reporting.
About Us
The McCullough Agency is an energetic and professional leader in the insurance industry. We're driven by a passion for client success and a commitment to innovation.
Our VISION is to be a cornerstone of the community, and the most trusted and respected place where people turn for protection, clarity and peace of mind.
Our MISSION is to exceed customer expectations by building long-term relationships that help protect our valued customers and serve them recover quality of life after unexpected events. We do this through a deep commitment to exceptional service, professional integrity, superior industry & product knowledge and individual attention.
Salary : $35,000 - $45,000