Account Manager

Overview:

***Please note: This is not a sales position.***

The Account Manager at Matchbox is a fast-paced and detail oriented position requiring a high degree of organization and communication skill. Account Managers act as the primary point of contact for each of our clients throughout the duration of every project, and as a liaison between the client and the designers. In a nutshell, it’s the Account Managers job to ensure that projects run smoothly, on schedule and on budget.

The Account Manager is responsible for knowing the status of any and all jobs they are responsible for, and for helping the principals, designers and staff get their jobs done effectively and efficiently. In most cases, the Account Manager will have direct contact with a client throughout the process and handle much of the daily administration associated with any job. The Account Manager will assist with any client needs that do not directly relate to the creative/design aspect of the job – including scheduling, budgets, change orders, print pricing, coordinating outside vendors, etc.

In addition to their role within each project, the Account Manager will have a broad view of daily, weekly and monthly trafficking, and will establish project schedules and assign resources so that work flow and individual workloads are managed.

The Matchbox Studio is a boutique design firm, so unlike at larger agencies, this position will work on many accounts, and provide multiple opportunities to build strong and rewarding relationships with our very diverse client list. Understanding the goals of each of our clients, and working with them to identify challenges and opportunities, will give the Account Manager a chance to play a role in the success of each and every project in the shop.

Who We Are:

The Matchbox Studio is an award-winning, multi-disciplinary creative agency driven by strategy and designed to connect. We create thoughtful communication between brands and people. We strategize, create and innovate. We are a close-knit bunch that works together as a team. We do serious work in a not-so-serious atmosphere.

Location:

We are seeking a local candidate for our Dallas office located in Deep Ellum, Dallas. We will NOT be hiring for a remote position.

Responsibilities:

• Manage multiple client relationships
• Internal and external project communication
• Project scheduling and management
• Coordination of project documentation
• Manage project budgets
• Obtaining and organization of all necessary assets from client (logo files, copy, etc.)
• Coordinating with outside vendors
• Client onboarding

Preferred skills and qualifications:

• 4 year college degree
• 3 years experience in project or account management
• Agency, design firm, marketing or PR experience a plus
• Confident and capable of juggling multiple clients and projects
• Strong organizational and time-management skills; including meeting tight deadlines; and reacting quickly and smoothly to changes
• Positive attitude, willingness to learn and be part of a dynamic and fun team

At Matchbox, You’ll Receive:

• A competitive salary and full benefits package
• Opportunity to make a difference within a small, close-knit team
• A fun creative environment working with a team collaborating on great work
• Opportunity to grow in a company focused on strategy
• Vacation: Matchbox has a healthy vacation policy, with employees receiving vacation days commensurate with the number of years employed. In addition to vacation days, employees have off major holidays as recognized by Matchbox, Holiday Break and Flex Fridays during the summer. These additional days constitute over two weeks of additional vacation time.