What are the responsibilities and job description for the National Account Manager-Walmart position at The Marzetti Company?
About Us
The Marzetti Company (Nasdaq: MZTI) manufactures and sells specialty food products. Our retail brands include Marzetti® dressings and dips, New York Bakery™ garlic breads, and Sister Schubert’s® dinner rolls, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and dressings, Buffalo Wild Wings® sauces, Arby’s® sauces, Subway® sauces, and Texas Roadhouse® steak sauces and frozen rolls. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.
At Marzetti, our mission is to make every meal better through high-quality, flavorful food. Led by our purpose, to nourish growth with all that we do, our team members are dedicated to creating great tasting food and cultivating deep and lasting relationships.
Overview
The National Account Manager (NAM) is responsible for leading day ‑ to ‑ day sales execution and buyer ‑ level relationship management for Walmart and Sam’s Club. Reporting into the VP, Walmart & Sales, this role owns the execution of approved customer strategies, delivers profitable growth across assigned categories and brands, and ensures operational excellence in forecasting, trade management, and customer service.
The NAM serves as the primary customer contact at the buyer level and plays a critical role in translating enterprise Go ‑ to ‑ Market strategies into effective customer plans that drive consumption, improve execution, and strengthen long ‑ term partnerships.
We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee.
Responsibilities
Customer & Business Leadership
Qualifications
Qualification Requirements:
The role operates in a standard office environment . T he employee is required to sit, stand, talk, type, walk , speak, hear and use a computer . Occasional travel to manufacturing plants , meetings , or company offices is required .
The Marzetti Company (Nasdaq: MZTI) manufactures and sells specialty food products. Our retail brands include Marzetti® dressings and dips, New York Bakery™ garlic breads, and Sister Schubert’s® dinner rolls, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and dressings, Buffalo Wild Wings® sauces, Arby’s® sauces, Subway® sauces, and Texas Roadhouse® steak sauces and frozen rolls. Our foodservice business supplies sauces, dressings, breads, and pasta to many of the top restaurant chains in the United States.
At Marzetti, our mission is to make every meal better through high-quality, flavorful food. Led by our purpose, to nourish growth with all that we do, our team members are dedicated to creating great tasting food and cultivating deep and lasting relationships.
Overview
The National Account Manager (NAM) is responsible for leading day ‑ to ‑ day sales execution and buyer ‑ level relationship management for Walmart and Sam’s Club. Reporting into the VP, Walmart & Sales, this role owns the execution of approved customer strategies, delivers profitable growth across assigned categories and brands, and ensures operational excellence in forecasting, trade management, and customer service.
The NAM serves as the primary customer contact at the buyer level and plays a critical role in translating enterprise Go ‑ to ‑ Market strategies into effective customer plans that drive consumption, improve execution, and strengthen long ‑ term partnerships.
We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee.
Responsibilities
Customer & Business Leadership
- Own and lead assigned Walmart and Sam’s Club categories and brands to deliver profitable revenue, volume, and share objectives .
- Serve as the primary point of contact for buyer ‑ level relationships; manage daily customer engagement and collaboration.
- Support VP ‑ led Top ‑ to ‑ Top engagement through preparation of insights, business updates, performance analytics, and follow ‑ up execution.
- Strengthen customer partnerships through proactive communication, issue resolution, and value ‑ added collaboration.
- Translate enterprise and VP ‑ led Go ‑ to ‑ Market strategies into actionable customer ‑ specific plans.
- Develop and gain alignment on annual customer plans, including assortment, promotional strategies, pricing, and distribution objectives .
- Coordinate, prepare, and lead all assigned line reviews, category reviews, and key customer meetings.
- Drive execution of innovation, new item distribution, and portfolio optimization in partnership with cross ‑ functional teams.
- Own execution of category P&L levers, including trade spending, promotional efficiency, and profitability.
- Manage trade investments within approved budgets and guardrails to enable profitable growth and minimize market disruption.
- Track, analyze, and report performance against sales targets, KPIs, and annual operating plans (AOP) .
- Identify risks and opportunities and proactively develop action plans to support AOP net revenue and operating income goals.
- Partner closely with the Demand Planning team to develop and maintain accurate , rolling forecasts.
- Ensure strong execution against service level metrics, including in ‑ stocks , fill rate, and on ‑ time delivery.
- Monitor customer and warehouse inventory levels to minimize markdowns, shortages, and excess inventory .
- Leverage customer data and insights to drive decision ‑ making and uncover growth opportunities.
- Fully utilize and maintain expertise in Walmart and industry platforms, including Circana and Scintilla .
- Provide data ‑ driven insights to leadership to inform broader Walmart and Sam’s Club strategies.
- Serve as the internal voice of the customer, ensuring alignment across Marketing, Finance, Supply Chain, Demand Planning, and Operations.
- Coordinate internal resources to deliver best ‑ in ‑ class , cost ‑ effective customer service.
- Lead execution of post ‑ audit resolution and deduction elimination efforts.
Qualifications
Qualification Requirements:
- Bachelor’s degree (BA/BS) in Business, Marketing, or a related field.
- 3–5 years of experience in retail sales or account management; CPG or food industry preferred.
- 2–3 years of direct Walmart and/or Sam’s Club experience strongly preferred.
- Proven ability to manage complex customer businesses and execute within strategic frameworks.
- Strong analytical, communication, and relationship ‑ building skills.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams) and Walmart systems, including Circana and Scintilla .
The role operates in a standard office environment . T he employee is required to sit, stand, talk, type, walk , speak, hear and use a computer . Occasional travel to manufacturing plants , meetings , or company offices is required .