IT Solution Owner I

Overview

Position Summary:           

With the stabilization of our SAP S/4HANA RISE and Cloud First transformation, The Marzetti Company has entered a new phase—transitioning from platform implementation to ongoing business transformation. Our intentionally nimble technical landscape is maintained, improved, and continuously optimized through the capabilities of a centralized Business Transformation team within the Information Technology (IT) department; the Enterprise Technology Solutions (ETS) team is a core component of this group. The ETS team’s role is to understand the business context of transformation needs and rapidly translate them into technical solutions that align with IT strategy, leverage existing platforms, and accelerate speed to value while ensuring application stability to support ongoing business operations.

The Finance to Manage (FTM) IT Solution Owner (ITSO) will have two main responsibilities: (1) oversight of the Managed Service Provider responsible for maintenance and (2) co-managing enhancements and/or projects aligned with the enterprise-wide application roadmap for solutions in FTM.  The IT Solution Owner is responsible for understanding the needs of the business for Finance business processes and addressing those business needs with technology.  This technology can be within the SAP solution suite or outside that suite in an integrated Best-In-Breed solution.  The shared responsibility of the Product Owner and IT Solution Owner is both short-term, managing the day-to-day activities of assigned resources, and strategic, aligning with an enterprise-wide application roadmap. 

The ITSO will leverage their deep knowledge of their business processes and related applications, to engage themselves and their team in all phases of the application development lifecycle (e.g., requirements gathering, analysis, design, test, implementation, and support), test and train end-users on new applications, features, or fixes, and provide support to business teams for troubleshooting and solution services.   In some scenarios the ITSO will have direct reports; in these cases, the ITSO will have direct responsibility for planning, directing, and developing the work of consultants.

We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of The Marzetti Company, and we reserve the right to contact those candidates without any obligation to pay a fee.

Responsibilities

• Research existing and future SAP capabilities
• Research existing and future best-in-breed solutions
• Research other CPG / Manufacturing companies to understand how world-class companies are winning with technology
• Manage the work and performance of Contractors providing Application Managed Service support for Applications
• Leverage knowledge of FTM and enterprise technologies, like SAP, to manage a portfolio of maintenance, enhancements and/or projects in a coordinated way to ensure alignment with organizational strategies and to ensure the realization of prioritized and quantitative benefits
• Leverage technical expertise to provide input to a Roadmap for the FTM processes
• Manage cross functional coordination between process areas related to enterprise-wide to define requirements and deliver enterprise-wide business capability solutions
• Manage product updates for all technology solutions supporting the function; if needed, work with third party resources on updates or major releases
• Coordinate outage, break-fix, and minor enhancements as part of day-to-day operations with the Managed Service Provider
• Leverage technical expertise to maintain fit to standard business process solution and ensure that the total cost of ownership and benefits of identified gaps are documented and approved by project leadership
• Partner with the Release Manager, Test Manager, and other IT leaders to optimize IT processes and procedures for the betterment of the organization
• Plan, monitor and control the quality aspects of configuration and development progress versus plan using Project Management best practices
• Plan, manage and participate in system unit test, integration test, user acceptance testing, and other formal and information test activities to test both happy path and non-happy path test scenarios
• Maintain close collaboration and relationships with the business, Managed Service Provider, and the enterprise IT team
• Embrace and comply with solution governance and methodology; seek opportunities for continuous improvement of IT processes

Qualifications

• Bachelor’s Degree in Computer Science or related field, or equivalent work experience
• 8-10 years' experience as a Business Analyst with some experience in IT Application Management, Enterprise Architecture, or Program Management in SAP Finance
• General Ledger
• A/P
• A/R
• Financial Supply Chain Management (Credit, Dispute and Collections)
• Fixed Assets
• Internal Orders
• Profitability & Cost Accounting
• Product Costing
• Corporate Organization Structure and hierarchy
• COA
• Integration with SD, LE, PP, PM, CRM and MM
• Experience managing relationship and delivery of offshore consulting partners
• Demonstrated experience with requirement elicitation techniques, as-is and to-be analysis and business process modeling
• Demonstrated experience with SDLC business validation documentation (i.e. User Requirements Specifications, Functional specifications) including technical documentation such as Design specification, Configuration specifications, etc.
• Demonstrated experience managing small projects including project planning, risk and issue management, estimating and budgeting, and status reporting
• Strong understanding of Finance business process flows and integrated, enterprise process design
• Excellent verbal and written communication skills
• 1-3 Years of Manufacturing industry experience
• SAP S4/HANA experience desired

Skills/Abilities:

• Strong analytical and interpersonal/communication skills required
• Demonstrated expertise in modeling and documenting business processes (i.e. As-Is, To-Be)
• Ability to take complex situations and simplify delivering efficient and optimal business outcomes
• Strong in options analysis and business case development
• Ability to look at alternatives and assess cost/benefit relationships
• Ability to configure SAP and make recommendations on SAP best practices

#TMZ23

Competencies

• Customer Focus
• Drives Results
• Collaborates
• Tech Savvy
• Optimizes Work Processes
• Strategic Mindset
• Drives Engagement