What are the responsibilities and job description for the Shipping Clerk position at The Marwin Company?
About the Marwin Company!
Located in West Columbia, South Carolina since 1947, The Marwin Company, a manufacturer of premium building products, including code-compliant folding attic stairways, innovative attic access solutions, and pocket door frames, has been a trusted provider of interior French and louver doors. Renowned for delivering superior quality, on-time shipments, and exceptional customer service across the nation, including Hawaii, Marwin sets the standard in energy-saving products for the residential housing industry. When quality matters, ensure it's Marwin-made.
At the heart of our operations lie our core values: TRUST, Team-Oriented, Working collaboratively and cooperatively together to achieve a common goal, we replace "I" and "me" with "us" and "we" ; Results-Driven, Delivering exceptional results through exceptional performance ; Unparalleled Service, Manufacturing and operational excellence focused on quality, value and an unmatched customer experience ; Safety-Focused, Committed to the safety and welfare of our employees, customers and communities; and Transformational, Fostering creativity that challenges constraints and drives continuous improvement. These values guide our every decision and action, shaping our culture and driving our commitment to excellence.
Shipping Clerk Day Shift Work Schedule:
Monday-Friday 8am-5pm. Occasional mandatory overtime may be required on Saturdays, based on production needs.
Shipping Clerk Job Summary
The Shipping Clerk is responsible for coordinating, verifying, and processing all outgoing shipments to ensure accurate and timely delivery to customers. This role requires strong attention to detail, organizational skills, and communication with internal departments, carriers, and customers.
Shipping Clerk Job Responsibilities
Shipping Operations
- Prepare, package, and label all outgoing shipments according to customer and company standards via FedEx.
- Verify packing list, and pull sheets (quantities, product code, and destination), before paperwork is staged to be pulled.
- Process shipping documentation such as bills of lading, packing slips, and carriers after product has shipped.
- Schedule pickups with carriers (FedEx, LTL, freight) and ensure on-time departure.
- Maintain a clean and organized shipping office area.
Documentation & Recordkeeping
- Record all shipments in ERP or warehouse management systems.
- Maintain accurate shipment logs and filing systems.
- Track shipments and resolve delivery issues or discrepancies as needed, and/or requested.
Communication & Coordination
- Communicate with warehouse, and customer service teams to confirm order readiness.
- Notify team leads or supervisors of any shipping delays or damaged materials.
- Coordinate with receiving staff to handle returns or exchanges efficiently.
Quality & Safety
- Ensure packaging meets product protection standards to prevent damage in transit.
- Follow all safety and company policies, including forklift operation and PPE requirements.
- Report any unsafe conditions or near-misses immediately to management.
Work Environment
- Warehouse environment with exposure to moderate noise, forklift traffic, and changing temperatures.
- Requires the use of standard warehouse safety gear (steel-toed shoes, gloves, safety glasses).
Shipping Clerk Requirements:
- High School Diploma or GED required.
- 1–3 years of experience in shipping, warehouse, or logistics preferred.
- Proficiency with shipping software (UPS WorldShip, FedEx Ship Manager) and ERP/WMS systems.
- Basic computer skills (Excel, Word, Email).
- Ability to lift 50 lbs and stand for long periods.
- Strong attention to detail and time management skills.
Rewarding Compensation and Benefits:
Comprehensive medical benefits coverage, dental plans and vision coverage.
Health care saving account.
Short- and long-term disability.
Life insurance and Critical Illness insurance.
Employee and Family Assistance Program (EAP).
Retirement plan (401k) with a generous company match.
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT: The Marwin Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
