Grand Cafe Expeditor - PT

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Expeditor for Grand Café at the Grand Geneva Resort & Spa, you will deliver efficient and exceptional plated menu items while maintaining a sense of urgency in the execution of the expo line and fast-efficient clearing of tabletops throughout the restaurant.  

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

·       Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.

·       Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation)

·       Maintain a neat, clean, organized, safe work environment

·       Transport and polish clean wares, utensils, and accessories to area needed

·       Must be proficient in multi-tasking and bridging the service between the Front of House and Back of House

·       Must comply with opening and closing duties as well as running side work necessities

·       Communicate directly and consistently with the culinary and management team

·       Listen to and resolve customer complaints regarding service, product, and personnel

·       Must effectively process service responsibilities from service staff, such as from servers and bartenders

·       Has the ability to verbally describe and present the hotel’s food offerings in a professional manner

·       Perform other duties as assigned

What do you bring to the role?

·       High school or equivalent required

·       One year or more of service assistance experience in a fine dining outlet

·       Able to read, write, and speak in English

·       Excellent communication skills and familiarity with the hospitality industry

·       Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public

·       Ability to work a flexible schedule including days, nights, weekends, and holidays

What’s in it for you?

 

·       A free, well-balanced meal every shift

·       Discounted gym membership

·       Room discounts at Marcus Hotels & Resorts

·       Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

·       Free parking

·       “Two for one” movie theater coupons at Marcus Theatres

·       Ability to grow your career and transfer from one property to another

·       Early wage access

·       Paid time off

·       Flexible scheduling

·       Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

·       And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.