Manager, FAME USA

Who We Are:

The Manufacturing Institute (MI) aims to build and strengthen the manufacturing workforce for individual opportunity, community prosperity, and a competitive manufacturing industry for the future. Through our vision to ensure a manufacturing workforce resilient to the challenges and prepared for the opportunities of the 21st century, the MI’s initiatives support all American workers through skilled training programs, community building and career growth. As the 501(c)3 nonprofit workforce development and education affiliate of the National Association of Manufacturers (NAM), the MI is a trusted adviser to manufacturers, equipping them with resources necessary to solve the industry’s toughest challenges.

The MI’s Federation for Advanced Manufacturing Education (FAME USA) is a signature initiative of the MI, supported by a dedicated team.

FAME is a distinct model of skills training used to develop the next generation of technicians for advanced manufacturing. The Advanced Manufacturing Technician (AMT) program is the flagship training program of this model and is used by hundreds of manufacturers across the country to develop global-best multiskilled technicians; a Process Technician program is currently being piloted to expand training opportunities into new specialties. The FAME USA network is currently comprised of nearly four dozen chapters across 17 states; chapters have employers, colleges, and community organizations all supporting the program locally. Additional geographies are seeking to launch chapters each year, with the network having experienced phenomenal growth over the past four years.

Position Overview:

The Manufacturing Institute (MI) is seeking a Manager, FAME USA to play an important role in advancing the success and scalability of the FAME USA network. This position is designed for an individual who thrives on keeping teams organized, data accurate, and projects moving forward. The Manager, FAME USA will focus on project coordination, data management, and CRM-driven insights that help ensure the team remains informed, aligned, and positioned for impact.

This role is central to maintaining momentum across chapter development and ongoing program support, as well as internal planning and reporting.

Join the MI Team and Make an Impact in the Following Ways:

• Help the team operate efficiently by coordinating tasks, tracking progress toward milestones, and maintaining accurate, organized data systems.
• Assist in cleaning, sorting, and managing information in the CRM and LMS to generate insights and reports that strengthen communication and follow-up with partners and stakeholders.
• Organize complex information, anticipate needs, and support concurrent projects will help sustain FAME USA’s reputation for excellence as we continue to expand this nationally recognized workforce development model.
• Help manage workflows, timelines, and deliverables, while also supporting data collection, clean up, and reporting that inform strategic decisions and demonstrate program outcomes.
• Monitoring key project deadlines and helping ensure team accountability through shared tools and systems
• Managing and maintaining key databases and systems, including the FAME USA CRM and learning management system (LMS)
• Organizing digital assets such as templates, reports, and similar resources
• Assisting with data collection and compilation to support program tracking and improvement
• Manage requests for information from various internal teams
• Supporting other programs and related activities under the MI Workforce Solutions portfolio

This description is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.

We are looking for an ambitious team players who meets the following criteria:

• Three plus years of work history, preferably with experience in workforce development and (or) nonprofit or membership associations
• Experience using CRM software; experience with HubSpot is preferred.
• A willingness to learn new skills, tools, and processes: you will be performing multiple tasks using a variety of software applications for a variety of projects for a variety of stakeholders—both internal and external.
• Backend experience with an LMS is preferred but not required
• A continuous improvement mindset.
• Experience with Microsoft 365 tools—particularly Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Travel is occasional and always with appropriate planning time.
• A team-first attitude with a service-oriented mindset. This work is collaborative and mission-driven, and success is built on trust and responsiveness.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

• None

Salary Range: $74,000 - $83,000 annually. This salary range represents a good faith estimate of the lowest to the highest salary for this position. The final salary offered will be based on qualifications and experience.

Equal Opportunity Employer:

The Manufacturing Institute is proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We welcome and celebrate everyone’s uniqueness here at the MI. We provide equal opportunities to individuals regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the MI, we believe in Second Chances! The MI is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role.

The MI is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nam.org

The NAM is the largest manufacturing association in the United States and one of the nation’s most influential advocates for manufacturing. By joining the MI, you become part of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, vacation, and sick leave, and more. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing.

The MI is an equal opportunity employer.