PROJECT MANAGER

The Management Trust

Position Title: Project Manager

Location: Bothell, WA

Reporting To: Director of People Operations

Status: Non-Exempt, Part-Time, Temporary

Company Profile

The Management Trust is a community association management company. We believe that building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Our success is based on the belief that effective management anticipates our clients’ needs, not merely reacts to them. We are a company of creative and committed individuals driven by grand aspirations and are proud to be the only 100% employee-owned community management firm in the nation. Our Employee Owners are encouraged to actively participate in growing our business by helping define best practices every day. It is in this spirit that we encourage you to explore this opportunity to join The Management Trust team.

Employee Owner Position Purpose

The Project Manager serves as a strategic partner to the management and their teams, providing valuable historical context regarding the expectations of team performance and the operational needs. The primary focus of this role is to assist the management in developing an effective organizational structure to support the day-to-day operations and long-term goals of the association.

This position will work alongside on-site leadership in a collaborative and advisory capacity—reviewing past operational practices, staffing models, and service standards to help inform future structure and resource allocation. By leveraging historical knowledge and performance insights, this role helps ensure the operational structure is aligned with both community expectations and the strategic direction of The Management Trust (TMT) and the HOA Board of Directors

Job Duties And Responsibilities

• Collaborate directly with the management to assess the current organizational structure and determine whether support is needed.
• Conduct evaluations of job responsibilities, workload distribution, and performance capacity of each on-site staff member.
• Identify operational inefficiencies, staffing gaps, and misalignments in duties, and recommend adjustments to roles or staffing structures accordingly.
• Provide historical operational context to assist the on-site General Manager in evaluating service delivery models, staff performance expectations, and organizational priorities.
• Act as a communication bridge between the TMT Executive Team, on-site leadership, and staff, facilitating transparency and mutual understanding.
• Prepare and deliver reports with actionable recommendations focused on organizational structure, operational performance, and service improvement.
• Establish frameworks for measuring progress on recommended initiatives and support their implementation in coordination with TMT leadership.
  
  

Qualifications

• Operational Insight: Strong understanding of community association operations and ability to provide context based on historical performance and industry standards.
• Analytical Skills: Proven ability to assess organizational structures, evaluate staffing effectiveness, and identify operational inefficiencies.
• Communication: Strong written and verbal communication skills, with the ability to translate complex operational findings into actionable recommendations for diverse audiences, including on-site staff, HOA Boards, and executive leadership.
• Strategic Thinking: Capable of aligning organizational structure and resources with community needs and long-term operational goals.
• Professionalism: Ability to manage sensitive information with discretion and act as a neutral advisor within a multi-stakeholder environment.
• Education: Bachelor’s degree in business administration, public administration, facilities management, or a related field. A Master’s degree is preferred.
• Experience: Demonstrated experience in community management, operations consulting, project management, or a similar role involving organizational evaluation and structural planning.
• Technical Skills: Proficiency in using assessment tools, performance data, and standard office software to support evaluations and reporting.
• Adaptability: Flexible and responsive to evolving organizational needs and shifting priorities.
  
  

Essential Functions

• Use standard office equipment, including: computer, phone, copier/scanner, etc.
• Be stationary for periods of time
  
  

Supervises Others

• No direct reports
  
  

Schedule & Travel

• Part-time hours will be worked Monday-Friday
  
  

The Management Trust is an Equal Opportunity employer. We celebrate and support diversity.

TMT reserves the right to modify this job description at any time based on business need.