Local Sales Manager

About The Malin:

The Malin Group Inc. provides hospitality-driven workspaces, designed to inspire productivity and enable members to Work Beautifully®. Our spaces prioritize thoughtful design that enhances focus and minimizes distractions. From our flagship location in SoHo to future expansions, our core promise remains consistent: The Malin delivers carefully crafted environments that empower members to achieve their best work.

Position Summary:

The Local Sales Manager drives local revenue growth by strategically managing memberships, event sales, and on-demand bookings. This role blends relationship-building, sales acumen, and operational precision to convert leads, renew memberships, and curate high-quality events aligned with brand standards, while mitigating a negative impact on the member experience.

Key Responsibilities:

Reporting & Financials

• Maintain accurate CRM data and contribute weekly updates on performance metrics.
• Track and report on membership sales, renewals, and pipeline activity.
• Provide qualitative and quantitative insights to help inform business decisions

Membership Sales

• Tour and convert leads across all membership tiers.
• Manage renewals, mitigate cancellations, and track member churn trends.
• Partner with the Member Experience team to optimize referral and retention strategies.

Event Sales

• Manage event sales pipeline and client communications.
• Coordinate event logistics, vendor arrangements, and payment collection.
• Conduct post-event analysis and reporting to improve processes and outcomes.

On-Demand

• Monitor meeting room and day-pass utilization; identify growth opportunities.
• Anticipate on-demand performance, collaborate on revenue strategies to drive business in periods of slowdown
• Engage repeat customers to drive conversions into memberships.

Requirements:

The following skills and attributes are crucial for the success of a Local Sales Manager at The Malin. These enable the individual to significantly impact revenue, successfully prospect and build relationships, communicate effectively, foster operational excellence, and positively contribute to a thriving business.

Skills:

• Sales Experience: Proven track record of driving sales, negotiating, upselling, and meeting targets.
• Financial Acumen: Foundational understanding of reporting, budgeting, and expense management.
• Operational Excellence: Ability to ensure seamless operations and uphold brand standards.
• Strategic Thinking: Ability to collaborate on and execute growth strategies and initiatives.
• Communication Skills: Excellent verbal and written communication abilities.

Attributes:

• Proactive: Results-driven, with a proactive approach to problem-solving and decision-making.
• High-achieving: Proactive and results-driven, with a desire to work in a rapidly growing startup environment.
• Hospitable: Approachable and attentive, actively listens and anticipates the needs of others; matters are handled with urgency and care.
• Organized: Thorough and detail-oriented with proven task and time management skills.
• Adaptable and Resilient: Able to work effectively, autonomously, and collaboratively amidst change or periods of ambiguity.

Benefits:

• Healthcare: Company-sponsored medical, dental, vision, AD&D, and LTD coverage  (FSA & HSA options available).
• Paid Time Off (PTO): 15 Vacation Days, 10 Sick Days, all company holidays
• Parental Leave: 20 weeks at full pay, for full-time employees (1 year of service)
• 401(k) Plan: 5% company match for full-time employees (6 months of service)
• Additional Benefits: Access to a variety of commuter, wellness, education, and lifestyle benefits

Equal Employment Opportunity (EEO)

The Malin Group Inc. is dedicated to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified candidates and employees regardless of age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic information, or any other protected status as defined by law.