What are the responsibilities and job description for the People Operations Generalist position at The Malco Group?
Brief Description
Job Description: People Operations Generalist
Company: Malco Group
Department: People Operations
Reports To: People Operations Business Partner
Location: Annandale, MN
Position Overview
The Malco Group is seeking a People Operations Generalist (HR Generalist) to join our People Operations Team. The People Ops Generalist plays a critical, hands-on role in delivering an exceptional employee experience across The Malco Group. This position supports core people operations functions including end-to-end onboarding, employee engagement, payroll administration, recruiting coordination, and HRIS system management. This role is ideal for a detail-oriented HR professional who thrives in both process execution and employee interaction, and who can confidently serve as a subject matter expert for compliance, and people-focused programs.
Key Responsibilities
Onboarding & Employee Experience
The Malco Group recognizes the importance of offering comprehensive benefits and perks to its employees, including:
Job Description: People Operations Generalist
Company: Malco Group
Department: People Operations
Reports To: People Operations Business Partner
Location: Annandale, MN
Position Overview
The Malco Group is seeking a People Operations Generalist (HR Generalist) to join our People Operations Team. The People Ops Generalist plays a critical, hands-on role in delivering an exceptional employee experience across The Malco Group. This position supports core people operations functions including end-to-end onboarding, employee engagement, payroll administration, recruiting coordination, and HRIS system management. This role is ideal for a detail-oriented HR professional who thrives in both process execution and employee interaction, and who can confidently serve as a subject matter expert for compliance, and people-focused programs.
Key Responsibilities
Onboarding & Employee Experience
- Own the full onboarding lifecycle for new hires, from pre-hire setup through 90-day integration – supporting people leaders throughout
- Coordinate new hire communications, orientation sessions, onboarding checklists, and training schedules
- Partner with hiring managers to ensure clear role expectations and smooth onboarding transitions
- Continuously improve onboarding processes to drive engagement, clarity, and retention
- Support and execute employee engagement initiatives, recognition programs, and company events, including being a leader of the engagement committee
- Partner with People Operations leadership to administer engagement surveys and action planning
- Serve as a day-to-day resource for employees, reinforcing Malco Group’s values and culture
- Assist with internal communications related to people programs and initiatives
- Assist as the payroll and benefits administrator backup, resolving payroll questions and discrepancies, escalating complex issues as needed
- Help ensure payroll processes align with applicable federal, state, and local requirements
- Assist with the annual open enrollment process, including employee communications, system updates, and enrollment troubleshooting
- Support leave administration (e.g., FMLA, state leaves, company leave programs) by tracking leave requests, maintaining documentation, and coordinating with payroll and benefits providers
- Coordinate payroll inputs including new hires, terminations, job changes, PTO, and deductions
- Troubleshoot payroll discrepancies and respond to employee questions with professionalism and discretion
- Support recruiting activities including job postings, applicant tracking, interview coordination, prescreening and offer preparation
- Partner with hiring managers and People Ops leadership to ensure a consistent and professional candidate experience
- Maintain accurate recruiting documentation and hiring records
- Serve as a primary administrator for HRIS systems and Recognition Platform
- Maintain accurate employee data, job changes, reporting, and system workflows
- Support managers and employees with system navigation, self-service tools, and reporting
- Maintain accurate employee records in compliance with company policy and legal requirements
- Assist with policy administration and employee documentation
- Contribute to continuous improvement of People Ops processes and systems
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
- 3 years of HR Generalist or People Operations experience or Talent Acquisition Experience
- Demonstrated experience managing onboarding, payroll, recruiting support, and HRIS system
- Strong understanding of HR compliance and leadership support and partnerships
- Excellent organizational, communication, and problem-solving skills
- High level of discretion and professionalism when handling sensitive information
- Experience in manufacturing, distribution, or multi-site organizations
- Familiarity supporting multi-site employment laws and multi-state payroll
- Experience supporting employee engagement or recognition programs
- HR certification (PHR, SHRM-CP)
- New hires feel prepared, welcomed, and productive quickly
- Payroll is accurate, timely, and trusted by employees
- Managers and employees feel supported by People Ops systems and processes creating a destination workplace
- HRIS data is clean, reliable, and used effectively
- Engagement initiatives are well-executed and well-received to enhance engagement and overall employee experience
The Malco Group recognizes the importance of offering comprehensive benefits and perks to its employees, including:
- 401k with company matching.
- Medical, Dental & Vision Insurance
- Company paid life insurance and paid short-term disability.
- Paid time off