What are the responsibilities and job description for the Ice Cream Maintenance Manager position at The Magnum Ice Cream Company?
The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company.
We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
Job Purpose
The Maintenance Manager is responsible for leading all Production and Facility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization.
Reporting to the Associate Director of Engineering, the Maintenance Manager oversees Engineering Supervisors and maintenance personnel and serves as site leadership in the Associate Director’s absence. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.
Key Responsibilities
Leadership, Safety & Culture
LEADERSHIP: The Ice Cream Way
We Are Looking For Bold, Driven Individuals Who Thrive In a Fast-paced, Dynamic Environment And Share Our Approach To Growth, Collaboration, And Innovation. Here’s What Defines Success In Our Organization
Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it’s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.
Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.
Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.
Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.
Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.
If these qualities resonate with you, we’d love to connect and explore how you can be part of our team.
Education, Skills And Experience
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.
We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
Job Purpose
The Maintenance Manager is responsible for leading all Production and Facility Maintenance operations across a 24/7 ice cream manufacturing environment. This role ensures safe, reliable, and efficient performance while driving execution of the Ice Cream Manufacturing System (ICMS) and championing The Ice Cream Way cultural behaviors throughout the organization.
Reporting to the Associate Director of Engineering, the Maintenance Manager oversees Engineering Supervisors and maintenance personnel and serves as site leadership in the Associate Director’s absence. This role ensures compliance with all Safety, Health, Environmental, and GMP requirements and plays an integral part in strengthening the site's Safety, Quality, Output, and Cost performance.
Key Responsibilities
Leadership, Safety & Culture
- Serve as a culture leader, consistently role‑modeling The Ice Cream Way behaviors: Ownership, Teamwork, Pride in Quality, Safety Mindset, and Continuous Improvement.
- Champion a proactive safety culture and lead full implementation of all site Safety, Health, and Environmental programs.
- Actively participate in the Central Safety Health Environmental Committee (CSHEC), owning required programs and ensuring compliance with OSHA, GMP, and internal safety standards.
- Embed ICMS (Ice Cream Manufacturing Systems) practices in daily work systems—ensuring strong governance, disciplined execution of standards, and operator engagement in sustaining improvements.
- Build an inclusive, respectful environment where employees feel empowered to own results and stop the line when safety or quality is at risk.
- Lead end‑to‑end Production and Facility Maintenance operations for the Sikeston site, ensuring asset reliability, uptime, and adherence to ICMS Engineering & Maintenance standards.
- Oversee all Process Safety Management (PSM) requirements for ammonia refrigeration, steam, electrical, and high‑hazard systems.
- Provide leadership in the operation and maintenance of three mix control plants servicing high‑volume ice cream production.
- Serve as the Preventive Maintenance (PM) Pillar Champion, ensuring standards, schedules, centerlines, and asset strategies are executed with excellence.
- Strengthen PM and autonomous maintenance systems to improve mean time between failures (MTBF) and reduce unplanned downtime.
- Lead Parts Room operations, inventory optimization, and cost control in alignment with ICMS Work Processes.
- Work collaboratively with Safety, Quality, and Production partners to drive reliability improvements, capability building, and disciplined problem-solving.
- Actively support CER (Capital Expenditure Request) development, long‑term infrastructure planning, and execution of transformation initiatives.
- Manage Repair & Maintenance budgets exceeding $10M, ensuring cost stewardship and reliability improvements.
- Deliver year-over-year improvements in key factory KPIs, including:
- OEE
- Waste / Giveaway
- Labor productivity
- Attainment
- Business waste reduction
- Ensure maintenance plans, troubleshooting practices, and reliability roadmaps support the site’s 220‑million‑liter production capacity.
- Lead, coach, and develop a team of Engineering Supervisors and skilled maintenance technicians across a 24/7 operation.
- Build an ICMS‑aligned work system that empower operators and technicians to solve problems closest to the source.
- Strengthen technical capability through training, certification, and progression pathways aligned with the Ice Cream Manufacturing System.
- Foster a culture of collaboration, accountability, continuous improvement, and pride in craftsmanship.
- Manage performance, develop talent pipelines, and drive new ways of working that elevate team effectiveness and engagement.
LEADERSHIP: The Ice Cream Way
We Are Looking For Bold, Driven Individuals Who Thrive In a Fast-paced, Dynamic Environment And Share Our Approach To Growth, Collaboration, And Innovation. Here’s What Defines Success In Our Organization
Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it’s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.
Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.
Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.
Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.
Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.
If these qualities resonate with you, we’d love to connect and explore how you can be part of our team.
Education, Skills And Experience
- Bachelor’s Degree preferred (Engineering or related field).
- Minimum 5 years of maintenance leadership experience in manufacturing (24/7 environment strongly preferred).
- Proven experience leading technical teams and driving results through structured systems such as ICMS, UMS, WCM, TPM, or Lean.
- Deep knowledge of GMPs, HACCP, OSHA requirements, and manufacturing compliance.
- Strong technical understanding of mechanical, electrical, and manufacturing systems.
- Overall knowledge of refrigeration systems is preferred.
- Demonstrated capability to lead change, influence others, and build high‑performance, safety‑first cultures.
Bonus: This position is bonus eligible.
Long-Term Incentive (LTI): This position is LTI eligible.
Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
- We are all about growth
- We operate with speed and simplicity
- We win together with fun
- We boldly innovate to disrupt our industry
- We care and challenge
- We are experts in the Ice Cream Category
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Salary : $103,000 - $154,400