What are the responsibilities and job description for the Ben & Jerry's Vermont Catering Manager position at The Magnum Ice Cream Company?
FLSA/EEO: Non-Exempt
Location: Ben & Jerry’s Corporate Offices & Burlington Scoop Shop
About Ben & Jerry’s
Ben & Jerry's Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly owned autonomous subsidiary of Magnum with a unique governance structure that provides for an independent Board of Directors vested with primary responsibility for advancing Ben & Jerry's social mission and ensuring the essential integrity of the brand.
Ben & Jerry’s is one of Magnum's most valuable and iconic brands, with annual turnover exceeding €1 Billion, and with high ambitions to double the business, and expand its impact throughout the world. Central to the mission of Ben & Jerry's is the belief that all three parts of its mission must thrive equally. This translates into a high-paced growth environment without compromising our grassroots and activist spirit. That is how we remain a true purpose-led organization with a connected 3-part mission, which you will find reflected in our KPI’s.
Ben & Jerry’s 3-Part Mission
Social mission: We initiate innovative ways to improve the quality of life locally, nationally, and internationally specifically on Climate Justice and Social Justice, Racial Justice, and Economic Justice
Product mission: We make and distribute the finest quality natural ice cream and euphoric concoctions
Economic mission: We operate our Company for sustainable, Profitable financial growth
Role Overview
The role of the VT Catering Experience Manager is to lead the sales and delivery of our catering operations for the Northern Vermont region while living the Ben & Jerry’s 3-part mission daily. The Catering Manager will work primarily from the Ben & Jerry’s Central Offices in South Burlington where the catering commissary is located, with time also spent at the Flagship location in Burlington, Vermont. Their goal is to facilitate a seamless year-round operation serving business events, weddings, vending events, and private parties. The Catering Manager will also support the flagship business in the off-season providing support working front-of-house and assisting with special projects. The Catering Manager will report to the Manager of the Flagship Scoop Shop.
Responsibilities
Ben & Jerry’s is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The salary range for this role is $55,000 - $60,000.
#TMICC
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Location: Ben & Jerry’s Corporate Offices & Burlington Scoop Shop
About Ben & Jerry’s
Ben & Jerry's Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly owned autonomous subsidiary of Magnum with a unique governance structure that provides for an independent Board of Directors vested with primary responsibility for advancing Ben & Jerry's social mission and ensuring the essential integrity of the brand.
Ben & Jerry’s is one of Magnum's most valuable and iconic brands, with annual turnover exceeding €1 Billion, and with high ambitions to double the business, and expand its impact throughout the world. Central to the mission of Ben & Jerry's is the belief that all three parts of its mission must thrive equally. This translates into a high-paced growth environment without compromising our grassroots and activist spirit. That is how we remain a true purpose-led organization with a connected 3-part mission, which you will find reflected in our KPI’s.
Ben & Jerry’s 3-Part Mission
Social mission: We initiate innovative ways to improve the quality of life locally, nationally, and internationally specifically on Climate Justice and Social Justice, Racial Justice, and Economic Justice
Product mission: We make and distribute the finest quality natural ice cream and euphoric concoctions
Economic mission: We operate our Company for sustainable, Profitable financial growth
Role Overview
The role of the VT Catering Experience Manager is to lead the sales and delivery of our catering operations for the Northern Vermont region while living the Ben & Jerry’s 3-part mission daily. The Catering Manager will work primarily from the Ben & Jerry’s Central Offices in South Burlington where the catering commissary is located, with time also spent at the Flagship location in Burlington, Vermont. Their goal is to facilitate a seamless year-round operation serving business events, weddings, vending events, and private parties. The Catering Manager will also support the flagship business in the off-season providing support working front-of-house and assisting with special projects. The Catering Manager will report to the Manager of the Flagship Scoop Shop.
Responsibilities
- Supervise and provide direction/communications to the catering staff, ranging from 3 to 10 employees, with a strong emphasis on ensuring that the appropriate staff is available to service our fluctuating business needs and last-minute changes to the catering calendar.
- Organize the hiring and orientation of catering staff. Provide support in preparation for weekly payroll. Conduct catering lead trainings with an added emphasis on driver safety and proper loading/unloading of equipment.
- Accountable for maintaining a highly organized and efficient catering commissary. Organizing preventative maintenance, replacement and repairs for all freezers, equipment, and vehicles. Ordering inventory needed for catering operations to operate independently.
- Accountable for all daily and weekly financial reporting requirements including daily sales and deposit reports, purchasing, cash management, vault balance, and monthly transfer logs as well as end of month inventory count and financial month closing process.
- Manage leads, opportunities, and client interactions through Salesforce.
- Oversee the commissary’s inventory, tracking sales and inventory levels to ensure proper stock levels. Report financial progress of the catering business and generation of monthly profit/loss statements.
- Manage the inventory ordering process which includes ordering, receiving, storage, and logging of all inventory items. Maintain and track all invoices for reporting needs.
- Participate in store planning and development meetings with the Flagship Store Managers and attending other company meetings and activities to keep informed about the objectives of the Brand.
- Support the Flagship operations in the off-season when catering demand is low, including the ability to work front-of-house operations and provide additional management coverage.
- Potential opportunities to work on special projects as assigned by the Retail Operations and Brand Experience teams.
- Participate in first aid and emergency response for flagship operations, with the ability to serve as the onsite manager for all emergency situations. Actively support company safety goals by ensuring consistent safe work behaviors.
- 6 years’ experience catering or supervising staff in a retail or food service environment
- Flexible work hours including nights, weekends, and holidays
- Experience in high volume, fast paced retail environment
- Strong accounting/finance skills
- Excellent communication, interpersonal and customer service skills
- Strong organization, follow-through, and time management skills
- Efficient initiative and a detailed focus on the “big picture”
- Strong project management skills and problem-solving ability
- Experience in handle customer complaints and providing recovery
- Ability to handle stressful situations calmly and quickly
- Highly professional, patient, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service
- Self-motivated, autonomous, proactive, and responsive disposition to anticipate and fulfill customer and staff needs
- Computer proficiency, esp. Excel, Word, Outlook, Sales Force
- Valid driver’s license
- Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time
Ben & Jerry’s is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The salary range for this role is $55,000 - $60,000.
#TMICC
#TMICC
About The Magnum Ice Cream Company
With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
About
The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :
- We are all about growth
- We operate with speed and simplicity
- We win together with fun
- We boldly innovate to disrupt our industry
- We care and challenge
- We are experts in the Ice Cream Category
Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.
The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.
Salary : $55,000 - $60,000