People Operations Administrator

Join us in Telling the Stories of Santa’s North Pole!

The Lumistella Company is a global intellectual property company dedicated to bringing Santa’s North Pole to life for children around the world through consumer products, original entertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates.

The People Operations Administrator is responsible for managing various administrative and operational functions to support the People Operations team. This position manages essential day-to-day tasks such as onboarding and offboarding logistics, employee engagement activities, recordkeeping, event support, overseeing product requests for new hires, and assisting in coordinating employee welfare events. The People Operations Administrator supports the People Operations and Administrative teams, and takes on project work as needed throughout the year. This role is crucial to fostering an efficient, supportive, and engaging work environment, helping the company maintain high standards of employee experience and operational effectiveness.

The dynamic nature of this role requires that the ideal incumbent has a willingness to roll up their sleeves and do whatever needs to be done. The role must interact seamlessly and with a professional demeanor across a broad range of individuals. As a member of the team supporting our most sensitive operational areas, this role requires high levels of professionalism and discretion in the performance of duties.

The People Operations Administrator will:

Administrative & Operational Support

• Manage documentation, scheduling, and logistics for People Operations programs and processes.
• Prepare and maintain employee files, process documentation, and compliance reporting.
• Assist with onboarding and offboarding tasks, ensuring a positive experience for new hires and smooth transitions for departing employees.
• Provide recruiting support, including posting jobs, scheduling interviews, coordinating with candidates and hiring managers, and maintaining applicant tracking records.

Events & Engagement

• Coordinate logistics for employee engagement activities, including staff meetings and welfare events.
• Support planning and execution (setup, catering, recording, etc.) of company events (holiday parties, flu-clinic, in-office gatherings, etc.).
• Assist with the annual corporate holiday gift program and employee recognition initiatives.
• Assist in the planning and implementation of employee wellness initiatives and programs.

Employee Experience Support

• Partner with the People Operations team to support welfare activities monthly. Stay within budget but maintain the activities calendar and focus on employee engagement and development.
• Ensure timely communication and follow-through on employee requests or questions.
• Act as a reliable point of contact for administrative aspects of People Operations.

Other Duties

• Monitor shared mailboxes – organize and delegate when necessary.
• Provide occasional support to Facilities and Administration when needed.
• Maintain confidentiality, discretion, and professionalism in all responsibilities.
• Continuously seek opportunities to improve processes and enhance efficiency.
• Support the Fun Committee in planning and executing events on an ad hoc basis.
• Assist with other duties and projects as needed.
• Protects company assets through the proper management of asset files and adherence to company policy with regard to information security and management.

If you want to be one of us... 

The ideal candidate will bring:

• 2-3 years of experience working in an Administrative capacity;
• Knowledge of standard office administrative practices and procedures;
• Excellent interpersonal and communication skills, with the ability to engage effectively with internal stakeholders;
• Strong organizational and time management skills to handle multiple priorities, effective planning, and working under pressure to meet deadlines;
• Strong technical skills with intermediate to advanced knowledge in Microsoft Word, Excel, Outlook and PowerPoint;
• Strong attention to detail and accuracy; Follows-up and follows through;
• Demonstrated problem-solving skills with a proactive approach to identifying and addressing issues;
• Confident and decisive in stressful situations and tight time frames;
• Utilizes good judgment and demonstrates maturity, tact and diplomacy; Demonstrates a high level of professionalism in the conduct of their work and interaction with others in the workplace;
• Maintains confidences and utilizes the utmost in discretion;
• Exhibits a high degree of flexibility and adaptability; Demonstrates a strong desire to help others and work together as a team; Resourceful, can-do approach;

Education requirements: 

• Bachelor’s degree in Human Resources, Business, Communications, English, or a related field is preferred.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. A full and complete copy of the Job Description is available upon request.

Want to Know More?

To learn more about our company, check out our web site at: www.Lumistella.com.

The Lumistella Company is an equal employment opportunity employer.