What are the responsibilities and job description for the Medical Assistant position at The Lotus Medical?
Medical Assistant / Patient Care Coordinator
The Lotus Medical | Boca Raton, FL
Job Type: Medical Assistant
Schedule: Monday–Friday, 9:00 AM–4:00 PM
Compensation: $20–$24 per hour, based on experience
About The Lotus Medical
The Lotus Medical is a modern, growing medical practice in Boca Raton specializing in personalized healthcare, preventative medicine, and health optimization.
Our services include concierge primary care, hormone replacement therapy for men and women, medical weight management, peptide therapy, IV therapy, PRP, and aesthetic treatments.
We pride ourselves on providing high-quality, personalized care in a welcoming and professional environment, with an emphasis on building lasting relationships with our patients.
About the Position
We are seeking a friendly, motivated, and dependable individual to join our team in a hybrid Medical Assistant / Patient Care Coordinator role.
This position combines front desk responsibilities with clinical support. The ideal candidate is organized, personable, proactive, and comfortable multitasking in a growing medical practice.
We are looking for someone who takes initiative, works well independently, and is eager to learn and grow with our team.
Key Responsibilities
Front Desk & Patient Coordination
- Greet patients and provide an exceptional patient experience.
- Answer phone calls, text messages, and patient inquiries promptly and professionally.
- Schedule appointments, manage the calendar, and coordinate patient follow-ups.
- Assist with patient registration, intake forms, and electronic medical records.
- Process payments and assist with membership and service inquiries.
- Coordinate lab appointments, prescription requests, and patient communications.
- Maintain an organized and efficient front office.
Clinical Support
- Obtain and document vital signs and patient information.
- Prepare examination rooms and assist providers during patient visits.
- Assist with blood draws, specimen collection, and laboratory processing when appropriately trained and qualified.
- Perform body composition scans and assist with patient assessments.
- Prepare supplies and assist with clinical procedures and treatments within applicable training and scope.
- Maintain medical supplies, inventory, and cleanliness of clinical areas.
Practice Operations
- Help ensure smooth daily operations and efficient patient flow.
- Follow up with patients regarding appointments and services.
- Educate patients about available services and membership options.
- Assist with inventory management and administrative tasks.
- Support the continued growth and development of the practice.
Qualifications
- Previous experience in a medical office or healthcare setting preferred.
- Medical Assistant certification or relevant clinical experience is a plus.
- Excellent communication, organizational, and customer service skills.
- Comfortable using computers, scheduling systems, and electronic medical records.
- Ability to multitask, prioritize responsibilities, and work independently.
- Professional, reliable, detail-oriented, and willing to learn.
- Bilingual English/Spanish is a plus.
- Experience with phlebotomy or clinical procedures is a plus.
Compensation & Perks
- $19–$23 per hour, depending on experience and qualifications.
- Additional commission opportunities.
- Discounted medical and wellness services.
- Consistent weekday schedule, Monday through Friday.
- Supportive and collaborative work environment.
- Opportunities for professional growth and expanded responsibilities.
Join Our Team
We are looking for someone who is passionate about helping others, takes pride in their work, and wants to be part of a growing medical practice.
- If you are dependable, motivated, and enjoy working in a patient-centered environment, we would love to hear from you!
Salary : $19 - $23