What are the responsibilities and job description for the Seasonal Concierge/Box Office Cashier position at THE LOT Fashion Island?
THE LOT Fashion Island
999 Newport Center Dr. Newport Beach, CA 92660
THE LOT is a RESTAURANT/CINEMA/BAR and CAFE that provides a unique entertainment experience.
If you enjoy a fast-moving environment, great tips, and love meeting fun people come and join us! We are looking for experienced FOOD RUNNERS with excellent customer service skills, who can be part of an entertainment team!
Seasonal Concierge/Box Office Cashier
Job Description:
- Sell tickets at the box office - in person and over the phone.
- Determine and collect appropriate fees, guide guest decisions, and issue tickets.
- Process and verify credit card purchases.
- Provide customer service to guests with ticketing issues, including lost, stolen, or damaged tickets.
- Answer box office telephone and respond to customer questions regarding events, ticket operations, and assist guests in finding seat locations on seating diagrams.
- Be well-versed on all of THE LOT’s offerings.
- Operate POS ticketing system.
- Stay current on movies and events scheduled.
EXPERIENCE & EDUCATION:
- High school diploma or equivalent
- One year of customer service, ticket sales, or clerical related work experience.
- Strong verbal and written communication skills.
JOB REQUIREMENTS:
- At least 18 years of age.
- At least 1-year of experience in the hospitality experience.
- Ability to work a flexible schedule that includes evenings, weekends and holidays
- Ability to work in a fast-paced environment.
- Must be professional in appearance and demeanor.
- Demonstrate strong motivational, organizational, and verbal communication skills.
- Proficient in Microsoft Word and Excel.
- Engage with guests in a friendly and capable manner.
Salary: $16.50/hour
Job Types: Part-time, Temporary
Pay: $16.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $17