Site Manager

Metro One Loss Prevention Services Group, Inc. is seeking a Security Site Managers for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our client’s logistics facilities throughout the United States. The Logistics Site Security Manager is a salaried position reporting directly to a Performance Manager. The officers and shift supervisors assigned to this location report to this position.

Responsibilities:

• Provides on-site leadership for the security personnel assigned to the facility
• Acts as the principle contact for client management at the facility
• The hiring, supervision, training, scheduling and development of all shift supervisors and officers assigned to distribution center(s)
• Achieving performance metrics established by the client for the security functions performed by Metro One officers
• The performance of all Metro One internal programs, policies and reporting
• Achieving performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling and report filing
• Establishing productive, collaborative relationships with client site management and Metro One management
• Maintaining communication protocols that provide a productive client relationship
• Consistently delivering a service that exceeds client expectations
• Maintaining all patrol / fleet vehicles and equipment utilized in performance of the security function on the site
• The performance of initiatives, emergency response and other tasks required by Metro One management.

Key Leadership Skills:

• Team Leadership: Ability to lead, mentor, and motivate teams of security personnel.
• Employee Engagement: Ability to foster a positive work environment, build morale, and maintain high levels of employee satisfaction and retention.
• Conflict Resolution: Skilled in addressing, de-escalating and resolving disputes efficiently while maintaining professionalism.
• Strategic Thinking: Capable of planning and executing security initiatives to align with client goals.
• Decision-Making: Proven ability to make sound decisions under pressure and during emergencies.
• Communication: Strong verbal and written communication skills to interact effectively with teams, clients, and Metro One management.
• Commitment to Continuous Improvement: Invests in their own growth and supports the training and development of the team. Looks for ways to enhance operations and exceed client expectations.

Qualifications:

• Ideal candidates will have prior management experience.
• Security & Operations Expertise: Administrative experience in security or related fields and/or logistics operations
• Technical Proficiency: Familiarity with security systems, tools, and reporting software.