Director of P&C Operations

The Loomis Company is seeking an experienced Property & Casualty Department Manager to lead and oversee the day-to-day operations of our P&C division. This leadership role is responsible for supporting and managing department operations, working closely with Commercial and Personal Lines supervisors, developing efficient workflows, monitoring team performance, and fostering a collaborative, service-focused environment. The ideal candidate will bring strong insurance knowledge, leadership experience, and a commitment to operational excellence and client service.

RESPONSIBILITIES:

• Direct and oversee daily Property & Casualty department operations
• Lead and support Commercial and Personal Lines supervisors and staff
• Develop and maintain efficient servicing workflows and procedures
• Monitor reports, workload distribution, and department performance
• Conduct employee coaching and annual performance reviews
• Stay current on carrier updates, system changes, and E&O requirements
• Partner on E&O audits and compliance initiatives
• Manage employee relations and escalate concerns when necessary
• Promote a positive, team-oriented culture focused on service and accountability

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to perform keyboard work, verbal communications and close vision computer use. The employee may need to lift and/or move up to fifteen (15) pounds.  

HIPAA SECURITY STATEMENT:

This position may require access to private health information (PHI) and/or electronic private health information (EPHI) for Loomis Company clients. The minimum necessary access will be granted based on the employee’s responsibilities. To perform their job requirements, certain employees may also be granted access to PHI and EPHI of Loomis Company employees.

QUALIFICATIONS:

• Active Property & Casualty License required
• 5 years of Property & Casualty insurance experience
• 5 years of leadership or employee management experience
• Strong communication, organizational, and problem-solving skills
• Working knowledge of insurance operations and agency management systems
• CIC designation or equivalent preferred

The Loomis Company is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.

This employer uses E-Verify. Please visit the following website for additional information: The Loomis Company E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.