What are the responsibilities and job description for the Front Desk / Salon Assistant position at The Loft Hair Studio?
Overview
We’re looking for a friendly, organized, and motivated Front Desk / Salon Assistant to join our team! This dual role is key to maintaining a smooth and welcoming environment for our clients and stylists alike. You’ll handle front desk duties such as greeting guests, managing appointments, and processing transactions, while also assisting stylists with salon operations.
This is a great opportunity for someone who enjoys beauty, customer service, and fast-paced teamwork. Experience in salons, customer service, or retail is a plus — but we’re happy to train the right person who has a great attitude and willingness to learn.
Responsibilities
Front Desk Duties:
- Greet clients with a warm, professional attitude and assist with check-in and check-out.
- Manage POS transactions accurately (cash handling, credit/debit processing, etc.).
- Answer phone calls, schedule appointments, and provide information on services.
- Upsell products and services to enhance client experience and boost sales.
- Maintain a clean, organized, and inviting reception area.
- Assist with retail merchandising, restocking, and display upkeep.
Salon Assistant Duties:
- Assist stylists with daily tasks such as shampooing clients, prepping stations, and cleaning.
- Keep up with laundry, sweeping, towel folding, and general salon cleanliness.
- Refill stylist stations and backbar supplies as needed.
- Help maintain inventory and restock retail and backbar items.
- Support stylists during busy shifts by anticipating needs and staying proactive.
Skills & Qualifications
- Strong communication and multitasking skills.
- Friendly, professional, and dependable attitude.
- Excellent phone etiquette and customer service experience.
- Proficient in POS systems and cash handling (training provided if needed).
- Basic knowledge of salon operations or a willingness to learn.
- Ability to stand for extended periods and assist with light physical tasks.
- Bilingual (English/Spanish) is a plus but not required.
Perks
- Positive, team-oriented salon environment.
- Growth opportunities within the salon.
- Discounts on salon services and retail products.
- Hands-on experience for those pursuing a career in cosmetology or salon management.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15