Assistant Business office Manager

The Assistant Business Office Manager supports the daily financial and administrative operations of a long-term care facility under the direction of the Business Office Manager. This role is essential in maintaining accurate billing, resident trust accounts and financial recordkeeping, while ensuring compliance with healthcare regulations and internal policies.

Key Responsibilities:

• Assist in managing accounts receivable and accounts payable, including Medicare, Medicaid, private pay, and third-party insurance billing.
• Maintain and reconcile resident trust accounts in compliance with state and federal guidelines
• Collect and post resident payments; follow up on past-due accounts and assist with collections.
• Prepare and maintain accurate financial records and reports.
• Provide customer service to residents and families regarding billing inquiries, payment plans, and trust account balances.
• Assist with admission paperwork, financial verifications, and resident financial assessments as needed.
• Collaborate with clinical and administrative staff to ensure accurate census and billing information.
• Maintain confidentiality of resident and facility records.
• Support the Business Office Manager with audits, budget preparations, and month-end reporting.
• Responsible for Accounts payable systems.
  
  
  

Qualifications:

• High school diploma or equivalent required; associate degree or business/accounting coursework preferred.
• 2 or more years of experience in a healthcare or long-term care business office setting preferred.
• Knowledge of Medicare, Medicaid, and insurance billing processes.
• Proficient in Microsoft Office (Excel, Word) and billing software (e.g., PointClickCare, MatrixCare).
• Strong organizational, communication, and customer service skills.
• Ability to work independently and as part of a team in a fast-paced environment