What are the responsibilities and job description for the Receptionist position at The Lodge at Historic Lewes?
As the first point of contact for our company, the receptionist plays a crucial role in creating a positive and welcoming experience for visitors and employees.
The Perks of Working with Us
Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
Generous PTO package, including your birthday as a paid holiday!
Medical, dental and vision insurance
401k with company match
Employee assistance program
Top Reasons to Work with Us
Family-owned and operated management company
Team approach to work
Smaller by design - Vantage Point is not a big national chain and that means more corporate involvement and support of the team
Make a difference in the lives of those who live with us
Description of responsibilities:
Greet and welcome residents, family members and guests in a friendly and professional manner
Direct residents, family members and guests to the appropriate person or department
Answer and screen phone calls, take messages and transfer calls as needed
Manager and update visitor log
Manage and schedule appointments
Receive, sort, and distribute mail, packages, and deliveries
Maintain a clean and organized reception area
Perform basic clerical tasks
Respond to inquires in a timely and professional manner
Handle complaints and escalate issues as needed
Provide excellent customer service
Perform other duties as assigned
Required experience:
High School Diploma/GED
Minimum One (1) Year Customer Service Experience
Knowledge of senior living or long-term care environment a plus
Required skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with telephone systems
Excellent communication skills, both written and verbal
Strong organizational and time management skills
Ability to multitask and prioritize tasks effectively
Professional appearance and demeanor
Ability to work independently and as part of a team
Who Is Vantage Point Retirement Living?
Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.
VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.
The Perks of Working with Us
Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
Generous PTO package, including your birthday as a paid holiday!
Medical, dental and vision insurance
401k with company match
Employee assistance program
Top Reasons to Work with Us
Family-owned and operated management company
Team approach to work
Smaller by design - Vantage Point is not a big national chain and that means more corporate involvement and support of the team
Make a difference in the lives of those who live with us
Description of responsibilities:
Greet and welcome residents, family members and guests in a friendly and professional manner
Direct residents, family members and guests to the appropriate person or department
Answer and screen phone calls, take messages and transfer calls as needed
Manager and update visitor log
Manage and schedule appointments
Receive, sort, and distribute mail, packages, and deliveries
Maintain a clean and organized reception area
Perform basic clerical tasks
Respond to inquires in a timely and professional manner
Handle complaints and escalate issues as needed
Provide excellent customer service
Perform other duties as assigned
Required experience:
High School Diploma/GED
Minimum One (1) Year Customer Service Experience
Knowledge of senior living or long-term care environment a plus
Required skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience with telephone systems
Excellent communication skills, both written and verbal
Strong organizational and time management skills
Ability to multitask and prioritize tasks effectively
Professional appearance and demeanor
Ability to work independently and as part of a team
Who Is Vantage Point Retirement Living?
Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.
VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.