THE LODGE AT GULF STATE PARK

Nestled within the pristine beauty of Gulf State Park, The Lodge at Gulf State Park, a Hilton Hotel, offers an unparalleled coastal retreat on the shores of Alabama's stunning Gulf Coast. Embracing a sustainable ethos, this eco-friendly oasis seamlessly blends modern luxury with environmental stewardship, providing guests with a unique and unforgettable experience. With direct access to miles of white sandy beaches, lush coastal trails, and diverse ecosystems, guests can immerse themselves in nature's splendor while enjoying world-class amenities and hospitality.

The Lodge features 350 elegantly appointed guest rooms and suites, each thoughtfully designed to reflect the coastal charm and tranquility of the surrounding landscape.. Indulge in exquisite culinary offerings at the hotel's signature restaurant, showcasing locally sourced ingredients and Gulf Coast flavors, or unwind with a refreshing drink at the beachfront bar. With an array of outdoor activities, including kayaking, paddleboarding, and biking, as well as a sparkling swimming pool and fitness center, The Lodge at Gulf State Park offers an escape for travelers seeking serenity and adventure along Alabama's enchanting coastline. The Lodge also offers 40,000 square feet of event space.

If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of the beach and Gulf Shores, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Lodge at Gulf State Park a one-of-a-kind experience on the gulf coast.

THE ROLE

Position: Bell Person

Reports To: Bell Captain, Guest Service Manager, Manager, Rooms Director

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.

POSITION PROFILE:

Greet all guests of the hotel, assist with check in and checkout, help guests transport or retrieve personal items, respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum guest satisfaction.

ESSENTIAL JOB FUNCTION:

• Manage walk in traffic; open doors while guests are being greeted in a friendly and courteous manner.
• Accompany guests that need assistance with luggage to or from room.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and any other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated stations in the lobby, standing alert to be easily summoned for fronts.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain an open communication line through all shifts by proper use of interdepartmental shift log.
• Deliver messages and valet to guest rooms.
• Perform pick-ups and drop-offs at the airport for the guests in a timely, friendly and professional manner and inspect vehicles.
• Perform the duties of a valet.
• Assist front desk with key inventory twice weekly.

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school education or equivalent experience.

Experience: Customer Service in a guest contact role preferred.

Skills and Abilities: Ability to communicate with guests, respond to questions and inquires, knowledge of hotel services, local area events and activities. Ability to drive vans, limousines and automobiles and possess a valid driver’s license and have an excellent driving record as verified by a Motor Vehicle Report preferred. Second language may be desired.

BENEFITS PACKAGE

• Competitive Salary

• Daily Pay!

• Team Member Hotel Discount Program

• Uniforms Provided for most positions

• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options

• Paid PTO

• 401k with employer match

• Food and Beverage Discounts

• Tuition Reimbursement

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.