What are the responsibilities and job description for the Area Director of Talent & Culture position at The Lodge at Blue Sky?
Role Summary
The heartbeat of our business, this role champions culture, plays a pivotal role in assembling best-in-class teams, managing business risks, and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role impacts our external guests and leads the team member experience with that same ambition. Act as a collaborative and strategic partner to the General Managers and the Executive Committee Members for strategizing the hotel’s goals, developing and implementing process improvements, ensuring appropriate staffing levels, coaching performance, and delivering heartfelt service.
This role oversees the Talent & Culture function of The Lodge at Blue Sky and Goldener Hirsch and has a 50/50 time split between both properties.
Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done! Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:
Lead Talent Management
Attract top talent to join our organization by being the champion of our brand’s culture and values. Ensure effective staffing strategies with leaders. Keep a finger on the pulse of the local talent pool. Identify educational institutions and attend career fairs to build a pipeline of eager hospitality professionals. Create a seamless and inclusive onboarding process for all new Team Members. Develop a competitive compensation structure that attracts and retains top talent. Align succession planning with the overall Talent Management strategy for all roles across properties.
Culture Creator
Demonstrate a passion for the team by spending time in each department and attending daily rallies and walking spaces. Exhibit a collaborative approach with peers and managers by exchanging ideas and valuing each Team Member’s individual opinion. Create a feedback loop where Team Members' concerns are heard and actioned.
Use your creativity and ingenuity to champion an events calendar, recognition programs, and incentive programs that keep the Team Members engaged and connected to our brand. Keep communication thriving by keeping Team Members “in the know” using all methods, ensuring all messaging aligns with the brand.
Maintain a deep understanding of organizational culture using metrics connected to engagement and retention; actively work to identify opportunities for improvement
Learning and Development
Prioritize Auberge L&D initiatives by championing, organizing, and leading Team Member training. Work with leaders and team members to develop their service skills and product delivery.
Financial Acumen and Subject Matter Expertise
Utilize sound financial decision-making to ensure budgets are in place and adhered to that provide the Team with necessary resources for events and programming
Demonstrate subject matter expertise by ensuring compliance with mandatory laws; be proactive about upcoming changes for the city, state, and federal labor statutes that impact our business and team.
Skillfully address employee relations issues, investigations, and conflict resolution in alignment with Auberge ENRICH values, always fostering a respectful and heartfelt environment.
Skills and Abilities
- Ability to develop creative solutions and drive effective organizational change.
- Ability to travel up to 50%
Required Qualifications
- Minimum of 5 years of human resources experience with 2 years in a Human Resources Director/Manager role
- Previous hospitality-related experience, preferably in a Luxury Hotel/Resort
- Experience with large, company-wide program implementation
- Pertinent federal, state, local laws, codes, and regulations including but not limited to FMLA, ADA, ADEA, EEO
OUR PROPERTY
Only 35 minutes from Salt Lake City Airport, The Lodge at Blue Sky, Auberge Collection is a luxurious contemporary mountain retreat located in Park City, Utah’s Wasatch Mountain Range. Set on 4,000 private acres surrounded by dramatic soaring peaks, high alpine fields, lush hillsides and a spring-fed creek, the 46-room resort invites guests to reconnect with the natural environment in understated elegance, with organic architecture that showcases the majesty of the land. Amenities include a collection of immersive outdoor adventures, including hiking, fly fishing, clay shooting, horseback riding and heli-skiing. The Lodge’s restaurant, YUTA, helmed by Executive Chef Guillermo Tellez, serves cuisine created with ingredients sourced from an onsite organic farm. Deeply restorative treatments at The Edge complement Blue Sky’s active outdoor adventures. Experiential opportunities exclusive to Blue Sky include learning about the artisanal whiskey-making at the on-site High West Whiskey distillery, hands-on horsemanship at the 30,000-square-foot indoor equestrian center and up-close animal encounters at Saving Gracie horse rescue sanctuary.
For more information: auberge.com/bluesky
Follow The Lodge at Blue Sky on Facebook and Instagram @BlueSkyAuberge
JOIN OUR FAMILY
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.