Host/Hostess

Host / Hostess

Food & Beverage | Part-Time, Hourly
The LineUp at Wai Kai – ?Ewa Beach, Hawai?i

The first welcome at a premier waterfront destination

The LineUp at Wai Kai is seeking friendly, organized, and guest-focused Hosts and Hostesses to serve as the first point of contact within our Food & Beverage outlets. This role is essential to setting the tone for each guest’s experience, from greeting and reservations to seating flow and front-of-house coordination.

This position is ideal for someone who enjoys working with people, stays calm and polished during busy service periods, and takes pride in creating a welcoming, well-organized dining environment.

Why You’ll Love Working Here

• Be the first impression at a premier waterfront destination

• Work in a guest-facing role that blends hospitality, organization, and service

• Join a collaborative Food & Beverage team with clear standards and support

• Gain experience with reservations, floor plans, and front-of-house operations

• Opportunities to work peak shifts, weekends, and special service periods

What You’ll Do

Guest Welcome & Seating

• Greet all guests warmly and professionally in accordance with Food & Beverage standards

• Manage the seating process, including confirming reservations, plotting floor plans, and managing reservation inventory

• Answer guest questions regarding reservations, menus, hours, and general restaurant information

• Anticipate guest needs and respond promptly, even during high-volume service

Reservations & Front-of-House Operations

• Maintain complete knowledge of the reservation system and seating layout

• Legibly document reservations when systems are unavailable and communicate updates to the team

• Maintain knowledge of table and lounge numbers, sections, capacities, menus, and hours of operation

• Exercise good judgment when identifying potentially intoxicated guests and escalate concerns appropriately

Cleanliness, Organization & Support

• Set up, clean, and maintain the host stand, menus, seating areas, and front-of-house equipment

• Complete opening and closing duties, including restocking items and preparing the host area for service

• Assist the restaurant team with maintaining cleanliness of tabletops and guest areas

• Ensure assigned stations and service areas are clean and properly maintained

Teamwork & Communication

• Communicate clearly and professionally with guests, management, and team members

• Work cohesively with servers, bartenders, and kitchen staff to support smooth service flow

• Maintain confidentiality of guest information at all times

• Perform additional duties as assigned to support Food & Beverage operations

What We’re Looking For

• Strong verbal and written communication skills

• Strong organizational skills and ability to multitask

• Ability to remain focused, calm, and professional during busy service periods

• Ability to exercise sound judgment and maintain service flow

• Ability to work independently with minimal supervision while supporting a team environment

• ServSafe Certification preferred

• Previous host/hostess experience preferred (minimum six months), but not required

Physical Requirements & Schedule

• Willingness to work long hours as needed

• Ability to stand, walk, bend, and kneel for extended periods

• Ability to lift up to 25 lbs. occasionally

• Ability to perform frequent physical movements while supporting guest service

Ready to Be the First Welcome?

If you enjoy creating warm first impressions, staying organized, and supporting a smooth dining experience within a premier waterfront destination, we encourage you to apply.

Apply today and share a bit about your hospitality experience, we look forward to connecting with you.